Swedish Imports

  • 3.6 of 5 stars
11 reviews

96 York St, Kennebunk, ME 04043, us

(207) 985-2117

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
4.4/5
They are competent
4.4/5
Their repair price is reasonable
4.2/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
4.4/5
They take the time to explain the problems and necessary repairs
4.4/5
They treat male and female customers in the same manner
3.9/5
They are always honest
4.4/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
4.4/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.4/5
May 24, 2018
  • lyzybeth
Took my Mercedes to have wiring harness to rear tail lamp repaired. Swedish Imports forgot to order/install gasket - allowing my trunk and electronics to become flooded upon the 1st exposure to bad rain. $2300 in repairs to Mercedes after the electronics short circuited and set the alarm horn blaring for hours, lights going on and off, etc. When confronted, the owner refused to acknowledge that his technician could make a mistake - even after he called Mercedes to confirm the gasket doesn't come with the tail light assembly. Worst customer service experience in years. Mike, the owner, is belligerent and thinks he and his staff are infallible. Although their website says Mercedes Service Center - only Mercedes Benz does Mercedes repairs. Update: After taking them to court, I am pleased to say they paid me the full amount owed for the damages.

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