Crawford's Import Auto Incorporated

  • 4.9 of 5 stars
5 reviews

128 Coldbrook Rd, Hampden, ME 04444, us

(207) 862-3971


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 06, 2011
Dec 29, 1998
As an individual who does a great deal of traveling, plus who is somewhat mechanically challenged, I have found gold with Chip. He is always patient, listens carefully when I describe a problem, asks questions that I can answer, and makes sure that I have told him everything that can possibly help him diagnose the problem. Once, last winter, when I was traveling on the highway, my accelerator froze wide open. After I got safety off the road, with the car turned off, I called Chip from my cell phone. He and I were able to diagnose the situation and he recommended appropriate measures (one of which was to bring the car in ASAP). He was able to very quickly describe exactly what the problem was, reassure me that I would be okay, and praise me for being such a quick learner. I will be moving about 2 hours south of Chip's shop, however, I will be bringing my car to him for all work, unless I have a total emergency.
Apr 13, 2000
Chip and Paul service only VWs. They are the best that I have ever met. Chip also locates and sells used VWs. The shop is clean and well organized. I have two VW Jettas and I have Crawford's do all my service work. I have also bought four very good used cars from Crawford's .
Feb 27, 2001
Over the past 15 years I have had a Rabbit and two Jettas serviced at Crawford's. I have purchased two Jettas from them and have sold a Rabbit and a Jetta to them. I am more pleased with Crawford's service than I have been with any other mechanic or dealership I have dealt with in my 34 years of driving. The prices are fair. The quality of their work is excellent. If Chip notices a small problem during an inspection or oil change he takes care of it. If he notices a more significant problem, he calls, explains the situation and seeks approval before continuing. Crawford's service is the reason I keep buying and driving VWs. He always road tests each vehicle before calling to tell me that it is ready.
May 21, 2002
Seems very honest. Have had nothing but good experiences so far. The mechanics really know Volkswagens and have a stash of used parts they will use if appropriate to save you a few dollars. I'd recommend them if you have a Volkswagen.

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