Neil's Motors Incorporated

  • 4.7 of 5 stars
12 reviews

602 Alfred St, Biddeford, ME 04005, us

(603) 473-4381


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 06, 2011
Jun 09, 1998
OK, so I know how to do four things to my car, fill up the gas, add more oil, add more windshield washer fluid and call Neil. Of course, since I moved over 800 miles away, that last solution is a lot tougher. But he got my parents through four kids and, well, practically a fleet of cars and they still had enough money to send us all to college. If you don't believe that, my parents actually invited Neil and his wife to my sister's wedding in North Carolina, and he came! He was on his way to Florida (a common past time in New England, as you must know) and he took a night out to attend the wedding. What sort of mechanic is that? I could drop in at any time with my car and he would look at it. Me, some bratty high school kid who could barely remember to check the oil in Dad's (used) Audi Quattro (which, BTW, is the best car I have ever driven in the snow). But he'd check out the car, and fix it, and send me on my way. I highly reccomend him to anyone in the Biddeford/Saco/Kennebunk area. Or to anyone else, but the drive might begin to wear thin.
Dec 28, 2006
A+!!! Can't find a better shop!
Sep 25, 2003
My mazda was fixed by them quickly better than the dealership because they fixed a problem that the dealer couldnot. Our benz was allso fixed quickly and for less money than the MB dealership.
Jul 07, 2005
Neil's Motors is a great business. They are professional, courteous, competent and honest. One of the best experiences I've ever had with a shop.
Aug 12, 2005
I have been going to these guys (after finding them in the Mechanx files) for almost 6 years, first with an '89 Mazda 626 with over 200,000 miles then with a '96 Toyota Avalon. With their encouragement, I am challending Toyota's claim that because my car is a '96, it doesn't have a defective engine. Then why, if I have the oil and filter changed every 2,000 miles have I had failure of oil pressure twice with the cause being a blocked oil up-take (two shops!)? Even though I now live almost 40 miles from their shop, I have no plans to change mechanics. They have the confidence of this former big city cynic.
Apr 18, 2006
Neils Motors deserves a five-star rating. They service all three of our vehicles and we have not met with any disappointments in process. That's not an easy thing to say about any mechanic! Everyone there goes out of their way to help, they are the most accomodating garage I've seen in 30+ years of driving. They have always diagnosed problems correctly the first time around, and on a few occasions even had me take the car home for a few days to make sure everything was o.k... and then stop by when I had a minute to settle the bill as long as everything was done to my satisfaction. When your car needs repairs you'd be crazy to go elsewhere.
Nov 06, 2011
Jun 26, 2008
I went to Neil's based upon the comments listed on the Mechanics Files. My toyota camry was making a strange clicking noise a few weeks earlier that appeared to be coming from the back-end. A friend told me that this was most likely the calipers rubbing on the rotors, but that I should get it checked out. I took the car into Neil's and couldn't hear the noise anymore, neither could the guy who drove my car back, or a second mechanic. Since I was going on a long trip, they checked out all of my brakes and my suspension and everything seemed okay. This all totaled about $34. I didn't think that this was too bad and will try them again if something else comes up.
Nov 06, 2011

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