B & E Automotive Services Inc.

  • 5.0 of 5 stars
4 reviews

121 John Street, Westminster, MD 21157, us

(410) 848-0582


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Reminds you when routine maintenance is needed
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Aug 14, 2007
I had my car towed to the shop on a Sunday afternoon. On Monday evening, they called to say they could not find the problem -- that the car started right away. They road tested and worked on the car for 2 hours. And didn't charge me labor rates. Even after I insisted that I at least owed them for their time. The response, "We couldn't find a problem so you don't pay." How's that for honest and ethical! (By the way, the problem was a partially melted wiring harness, which they later found. So I don't fault them for missing it the first time.) The always greet me by name. They even let me into the holy of holies -- the service bay -- when the moved to their new location. I know they have my best interests in mind every time I take my car in for service -- and I go past 3 dealers and 4 independent garages to get to these guys! They treat me like their kid sister, making sure no one takes advantage of me. Ed and Bryant always treat me right, the work is done on time at a fair price, and the problem is solved the first time. And yes, I have treated them to homemade muffins and cookies. I really appreciate these guys and am so happy to have found them!
Oct 29, 2007
Honest fair and competent, B&E always seems to go the extra mile for their customers. They work hard to give their customers every option for repair as well as explaining the benefits and downsides of each option. They are always courteous and professional, and stand behind their work 100%.
Apr 26, 2010
Very pleasant gentlemen who go out of their way to be helpful, and are extremely honest.
Jan 04, 2014
Most of the time I interacted with Mr.Ed.in connection with the repairs of my cars Honda Fit and my Van Dodge Caravan. Every time he over satisfied me, giving a kind of confidence that God forbid if anything wrong happens to our cars, we can bring them to their safe and honest hands. As regards his customer service,it is remarkable, always cheerful and truthful service with a smile. I have taken benefit of that even for myself as to how to deal with customers, being a small business owner in the same area. I have high regards for their knowledge and recommend them to everyone for their any auto problem.

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