Takoma Auto Clinic Incorporated

  • 3.6 of 5 stars
4 reviews

7221 Carroll Ave, Takoma Park, MD 20912, us

(301) 270-1772

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.3/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
1.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
Jul 22, 2009
Great guys - both Johnny and Sonia are fantastic people, very honest. Johnny is also a highly competent mechanic. I recommend this place to all my friends.
Sep 15, 2006
Very nice. Explained everything, even looked under the hood to point out where the problems were. Use can set up and communicate via e-mail with the shop. They also called a few days after I got the car back to make sure everything was OK.
Jan 11, 2008
They take time to explain and show exactly what's wrong in terms we can understand.
Feb 22, 2019
  • Brad Robertson
I brought my vehicle to Takoma Auto Clinic after an accident, and reported several problems to them. They looked at it the next day as promised, and called and told me what needed to be repaired, and quoted me a price. I asked them to investigate the front end suspension, brakes, and steering, to make sure the front end collision did not cause other problems that weren't immediately apparent. They said they would call me back and let me know. This occurred at 10:40AM. I did not hear from them again until 5:04PM that day. At this point the owner told me he was putting my keys in my car, and that I could come pick it up at any time. I was very confused, and eventually dragged out an explanation from him, that he claims to have called my cell phone, spoken to me, told me that the steering etc were all fine, and that I told him I did not want to spend the money on the repairs. None of this occurred. I tried to explain that he must have dialed the wrong number, but he got agitated and said that he no longer was interested in repairing my vehicle. I asked if he could hold the keys until the following day so I could come speak to him, and show him the record on my phone showing that the mysterious phone call never took place, but this shop is closed on Saturdays so that is not an option. I was not able to experience the work ethic or repair skills first hand, but strictly from the way this situation was handled, I can not recommend against this shop strongly enough.

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