Krietz Auto
400 North East Street, Frederick, MD 21701, us
(301) 694-4642
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About this shop
- Hours
- Specialties
- Offers loaner carsReminds you when routine maintenance is neededHas ASE certified mechanics
- Loaners
- No
- Notes
Score card
They are always honest | 4.0/5 |
They are competent | 4.5/5 |
Their repair price is reasonable | 4.0/5 |
They complete the work in a timely manner | 4.5/5 |
They respond well when they screw something up | N/A |
They take the time to explain the problems and necessary repairs | 5.0/5 |
They treat male and female customers in the same manner | 5.0/5 |
They are always honest | 4.0/5 |
I would use this mechanic again | 2.0/5 |
I would recommend this mechanic to others | 2.0/5 |
They fix the problem the first time | 5.0/5 |
The shop is located in a safe neighborhood | 4.0/5 |
The hours of operation are convenient for customers | 4.0/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 5.0/5 |
Reviews
Oct 23, 2011
Aug 20, 2014
- Broam
I used to take my vehicle here for oil changes and the like and referred my friends. I had a bad wheel bearing and Krietz blamed it on the transmission, talking up a $2000 replacement instead of fixing the problem (which I had done at another shop).
They also sent me a reminder for 153,000 mile service. That's not a number written in any factory records. It's not even divisible by 3.
If you have small service you should be okay - but beware of unneeded upsells.

Geocoding courtesy of USC Spatial Sciences Institute