Autoworx LLC

  • 4.9 of 5 stars
7 reviews

525 Pearl Street, Frederick, MD 21701, us

(301) 662-1560


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jan 21, 2010
Jan 21, 2010
This shop usually performs a safety check with each service. Once they didn't notice that a brake light was out on my car. The owner happened to be folloowing me as I drove down the road and called me at home to say he'd noticed the light out and to bring the car back at my leisure so they could fix it - for free. Talk about personal service!
Aug 11, 2007
The staff at Autoworx has serviced my cars, my childrens' cars, and my friends' cars for years. I do not hesitate to recommend them enthusiastically to anyone. They are competent, honest, and thorough. They take the time to explain the work being done and take the time to make sure the work is done right. This is a good shop run by good people!
Feb 04, 2009
This is a very nice small independent shop. I can not respond as to how they handle screw-ups because I have not experienced one at Autoworx.
Jun 21, 2011
Doug and his staff are great! Friendly and polite. As I woman, I have always felt comfortable with the service I received. Shop is very clean and tidy. Their recommendations seem very honest; they make sure you're safe and won't perform unnecessary work. They have performed an array of work on my car over the last few months. From oil changes to replacing bearings and brakes, they have been great! I would recommend this shop to anyone.
Aug 15, 2013
  • Summit8800
Autoworx is run operated in a professional manner by real mechanics that care about the quality of work performed. Doug & Jeff make sure that your vehicle is well maintained and road ready. I used to take my vehicles to the dealer to get repaired but they have become so expense. Now, I take both my Honda & Hyundai to Autoworx because they are less expensive and know so much about my Vehicles. I use my Honda van for providing service to my customer and I cannot afford for it to be out-of-service- Doug makes sure of that for me. This is an honest and customer respectful shop. I recommend that your try them once and you will be back again & again.
Jul 30, 2016
  • Marnieob
I called Autoworx to make an appointment to have my brakes repaired. Although their calendar was full for at least a week, I explained to Doug that my brakes were grinding badly and that I do a lot of driving for my job. Concerned about my safety Doug very graciously moved his schedule in order to get my car in the next day! He also made sure that my car was completed first that morning to allow me to make it to my job on time! As a female, it's always intimidating when taking my car into a shop the first time but from the first phone conversation with Doug, I knew I had chosen the right place! My brakes were repaired quickly, the price was right and I was treated with complete professionalism and respect! I will now be a loyal Autoworx customer in the future and highly recommend them to my friends!

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