Foreign Auto Experts

  • 4.9 of 5 stars
48 reviews

6350 S Hanover Rd., Elkridge, MD 21075, us

(410) 796-4418

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.8/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
4.7/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
4.9/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
4.4/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.3/5
Sep 03, 2008
I have been a customer of Brian and Steve since they were in their other location in Elkridge near Commercial Tire. I have never met two more honest, caring and capable men who have now added other employees, among their sons, to the business. I live in Eldersburg Maryland but even for oil changes I will drive the distance knowing I am getting the best of the best. I have referred many others to them and they also have remained with them through the years, loving the treatment they get there also, and they have referred others also. I have always felt confident in their expertise or know they will figure it out and give the best advice possible without ever making it only a profitable choice for their busines but instead the best choices to pick from for the consumer. They also refer to other business and you find the same treatment at those places, i.e. body repairs, tires, etc. I always tell others it is worth the ride if they want great repairs and the kindest of service. Ellie Armstrong
Nov 12, 2008
We've found Steve and Brian very pleasant to deal with. I have an old car on which I am investing the minimum and assuming it will die soon. They are great about doing only what is needed on a car like this instead of milking it for all it is worth. On the other hand, they do a good job with the "good car" (my wife's) as well.
Feb 18, 2009
I was buying a used Subaru in Baltimore, coming from out of town. I found these guys and wanted them to look over the car prior to purchasing it. I won't go into all the things they did for me here - it would be too many to list. I can sum it up by saying that Brian treated me in a manner that I've never experienced at a repair shop. He was knowledgeable, accommodating, and acted in a way that makes you feel good about humanity, let alone car repairs. I can't recommend them highly enough!
Feb 23, 2010
Extremely honest, competent guys. Best mechanics I've ever taken my car to. Will always bring my cars to this garage.
Mar 22, 2010
Found my windshield wiper fluid shooters weren't working. Assumed it was all the snow/ice blocking the way. Got nicer out, still not working. Then I realized, I bet the guy who replaced my windshield screwed it up. Turns out there was plenty of fluid, and it was shooting fine, but the line was somewhere inside the car, and the fluid was dripping out of my wheel well. Ugg. I found this place on Mechanic Files, no way else I would have, it's in a non-descript industrial park. I called ahead to come in later the same day with no problem; they didn't even let me sit down in the office, went right out to check the car in the parking lot and were able to just reach in and grab the line and reconnect it. Sweet. No charge, and problem solved in 5 minutes - something you could never, ever say at a dealer. Another positive experience at an independent mechanic (pre-screened on Mechanic Files only tho of course!)
May 09, 2011
When I moved to the Baltimore area 4 years ago, I found these guys on the Car Talk website & they had terrific reviews. I am so glad I tried them out, even though I have to drive (or tow) a bit farther than I'd like-it is worth it. They are so friendly, down to earth, and helpful. They make you feel comfortable as soon as you walk in the door. I am a 30 yr old female, so I know what it feels like to be intimidated and/or taken advantage of at an auto shop. I had some major work done on my Forester this past year, and Brian made it a point to show me what they were doing while the car was on the lift. They definitely go the extra mile when it comes to customer service.
Aug 01, 2011
Brian and Steve are the best. I can't tell you how many times there has been absolutely no charge for work done. I am a teacher and single mother of two. Each of my children has a clunker of a car. They let me know when the work is necessary and when it can wait. I really appreciate that, because I am on a budget and have to watch my money. I've had work done for which they only charged for the part - not the labor. Incredible! I don't know what I would have done without them through these trying years of launching my children (and their clunker cars).
Mar 12, 2015
  • lucasj42
I've taken my cars to Brian and Steve since I found them here on the Mechanics Files several years ago and have always been happy with the results. They have done the work well. Even when I had to correct them about a mechanical aspect of my Prius they admitted they weren't familiar. Everyone in the shop is always friendly and helpful. They answer my questions and I feel comfortable asking them. They have often thrown in easy work for free when they didn't have to. Their prices are very reasonable for the area. I've never been to a shop where the customers were so happy to be there. I've had great conversations waiting for my car. Even met a lady that drives several hours just to bring her car here. All around great shop. The only downside is they are not near public transport so you need a ride or to stay, but it is worth it to have them work on your car. I have heard them offer to provide a ride to a customer, so ask.

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