Foreign Auto Experts

  • 4.9 of 5 stars
48 reviews

6350 S Hanover Rd., Elkridge, MD 21075, us

(410) 796-4418

Email: 

Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.8/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
4.7/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
4.9/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
4.4/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.3/5
Sep 09, 2006
Bryan and Steve are congenial , knowledgable ,competent and truthful.All repairs are reasonably priced done right the first time . I must say , while waiting my turn to be waited on, I couldn't help but notice how the other customers , while talking to either Bryan or Steve , more resemble happy pets talking to their beloved master. They are practically wagging their tails ! One customer was relating a story of a dealer dodge of an uneccessary brake job. Bryan assurred him his brake pads were fine , no more than half worn and doing fine. These guys are jewels . I hope they don't read this and get big heads!!!! Tom Columbia ,Md.
Nov 02, 2006
I found FAE through the Car-Talk mechanics file. I called them because the "check engine light" was on for no discernible reason. Steve agreed to check it first thing the next day for me, and then order parts if needed. The check was done quickly; they believed that my off-market gas cap was causing the problem. NO CHARGE FOR THE CHECK. The gas cap was ordered, arrived the same day, and I picked it up the next morning. Brian put on the cap, said to call him and let him know if that fixed the problem. NO CHARGE FOR THE GAS CAP UNTIL I AM SATISFIED. As a woman, I especially appreciate mechanics who are courteous, explain the situation to me, and don't patronize me. Steve and Brian have gone way beyond fair in their treatment of me.
Dec 20, 2006
I basically agree with everything that others have said. These guys are the first truly honest mechanics that I have ever encountered. I have asked to have parts replaced at a specific interval, just for the piece of mind, and they have actively talked me out of it because the part wasn't too worn. You want them taking care of your car.
Jan 13, 2007
This shop is great. They definitely know what they are doing, explain what needs to be done clearly, and let you know what the consequences of not doing the work is. They also seem to UNDERCHARGE! I expected to pay $450-500 for the work I had done, based on their estimate, but I paid less than $300. (Yes, they did do all the work...) I highly recommend them.
Jan 14, 2007
Solid, competent, nice guys. I recommend without reservation.
Feb 24, 2007
Just wanted to add that I heard about these guys from a co- worker and now my whole group of friends go there. I overheard one customer say he moved to the Eastern Shore (hours away) but that he still uses Foreign Auto Experts because the service is so good (most importantly honest and fair priced).
Jun 18, 2007
  • N/A
Bryan and Steve are true gentlemen . Always take time to talk to you. They gave excellent advise to my daughter on buying a car. (Of course , she wouldn't listen to Dear old Dad.). That was a true comfort in these days. They are excellent diagnosticians. Their prices are fair. Now we have to find a way to lengthen their life spans or clone them .!!!
Aug 15, 2007
They were very kind and helpful when I came in. I am a female and I know very little about cars. They explained things to me and made me feel comfortable. The price seemed pretty reasonable. They're open 7:30 to 6 I think, so its easy to drop off your car before or after work. The road it is on is kind of weird, its a dead end road with a truck yard and the shop is all the way at the end of the road. I was a little nervous going in, but the people were extremely helpful. Their address isn't #C though. It doesn't seem to have a door number. It's on the left of the strip.
Nov 10, 2007
Moving to a new town (something I've done lots) involves a great deal of anxiety-producing tasks. One is finding a mechanic. I found these guys on this site and agree with the positive comments others have written. First, these guys have a sense of humor and I felt comfortable talking to them. Second, they welcomed me like a guest, not just a customer - and the LISTENED TO ME. Third, they were honest. They could have sold me a new alternator (which is under warranty but in a different state unfortunately); what the did was identify the REAL problem - a broken (and gone) alternator belt. Cost difference of about $300...I referred my best friend to them and would let them fix my daughter's car - and I would recommend them again.
Nov 29, 2007
Brian and Steve have always been willing to answer any question and make only needed repairs. They are very honest about what repairs your car needs and what it doesn't need. I would highly recommend them.

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