Precision Tune Auto Care

  • 3.5 of 5 stars
1 reviews

5700 York Rd, Baltimore, MD 21212, us



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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Apr 09, 2014
  • theaegean
I have two vehicles, and each has been in twice with Groupon deals for "premium oil change, tire rotation, battery and charging-system check, and brake inspection." I have not yet gone to them for anything except scheduled maintenance. The first round for each was pretty unimpressive: they didn't tell me the results of any of the checks, which I thought was the point. I was in a hurry and the receptionist was busy, so I went on my way. They did give me a coupon for a free oil change because I had to wait an excessive amount of time, despite an appointment. One other note: one car had a check engine light because of a burned out O2 sensor. I knew the problem was just a bad sensor, but they didn't mention the code. Not that it was part of the inspection, but I would expect a thorough shop to at least mention it to make sure I was aware. I fixed it myself, and then later went back for another round about 3 months later. The second time, I specifically asked for results of the inspections when I dropped off the cars. Different receptionist, vastly different result. She told me that both cars needed new rotors and brakes very soon, which made me wonder why I wasn't informed of this during the first visit, 3500 miles earlier. In addition, they noted some engine oil leaking out of the valve cover and recommended a new valve cover gasket for one car. Oil residue has been present around the cylinder head for over a year, and certainly during my first visit, so again I was left wondering why they didn't bring it up the first time. Not that any other shop mentioned it either, so maybe I'll give them a pass for at least catching it now. Estimate to replace the valve cover gasket was $179. The OEM part is $22.50 retail, and the replacement involves removing four nuts, taking off the valve cover, pulling the gasket, cleaning some gunk from under the old gasket, then installing the new one and putting the cover back on. This is a ~20-30 minute job with a single socket and a screwdriver. I'll leave it to you to determine whether this justifies the price...

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