D & J Auto Care Inc. (ONLY body shop work)
1100 West 41st Street, Baltimore, MD 21211, us
(410) 889-6536
Email:
Website URL:
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
They are always honest | 5.0/5 |
They are competent | 4.4/5 |
Their repair price is reasonable | 4.6/5 |
They complete the work in a timely manner | 4.0/5 |
They respond well when they screw something up | 4.8/5 |
They take the time to explain the problems and necessary repairs | 4.8/5 |
They treat male and female customers in the same manner | 4.6/5 |
They are always honest | 5.0/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 3.8/5 |
The shop is located in a safe neighborhood | 4.2/5 |
The hours of operation are convenient for customers | 3.4/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 3.5/5 |
Reviews
Nov 06, 2011
Nov 06, 2011
Nov 06, 2011
Nov 06, 2011
Feb 28, 2011
I 110% recommend the folks at D&J Auto. This is literally
the best service at the best price I have ever encountered.
My 2002 Volvo sustained substantial body damage (pole
collision) on one of the rear quarter panels and the
adjacent door, which had to be replaced entirely. For
various reasons, I had to avoid the insurance claim and pay
for this out-of-pocket, and as such spent a significant
amount of time driving in and around Baltimore getting
estimates from every body shop I could find. At the end of
the day, I was looking at minimum $2000 and max $2350
estimate for the repairs. D&J was my very last attempt - I
was so defeated at that point I nearly bailed - but I'm SO
extremely glad that I went! Not only were they very
friendly, they were sympathetic to my insurance predicament
and gave me a flat $1500 estimate. They explained every
step of the repair process, and it was clear they had
professional quality maintenance and did not compromise
safety or quality to make the price work.
But listen, it gets better: my pickup time was originally
scheduled for a Wednesday, but it turned out some of the
repairs were more complicated than expected; that and a
snowstorm caused the repairs to be delayed through midday
Friday that same week (so 2 days extra). Whereas 99% of
other mechanics would have charged me $40/hr more for the
extra work & time, D & J not only apologized for the
inconvenience, but knocked off an additional $203 from the
original estimate! God forbid my car should suffer more
injuries, I know it will be in good hands!
And a note on transportation: D & J is located within
walkable distance from the Woodberry light rail station, but
they also will do pick up / drop off for a reasonable distance.

Geocoding courtesy of USC Spatial Sciences Institute