Adelphi Auto Service

  • 2.6 of 5 stars
3 reviews

2301 University Blvd E, Adelphi, MD 20783, us

(301) 422-1440


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Apr 12, 2007
Adelphi Auto Services is a good place to do your repairs. They will tell you upfront, if your car need repairs and are honest about it. You don't appointments to get service from them Walk in basis! They offer friendly and courteous service. You can walk into their shop and ask for something needs to get done. Really awesome people to deal with. They also give warranty for the service. They have several mechanics in the shop and it is a great advantage. Sometimes two people work on the same job. They are fast and efficient. I was really amazed about attitude of completing work with quality and teamwork.
May 30, 2012
  • homecounsel
I took my car to fix 2 things. They fixed one on which they would make more money. They only checked the other. They also did not bother to tell me, before fixing, that the bill will be over $500. After spending over $500 one important issue is still not fixed. This is my 2nd bad experience with me. They have too much business and their ethics have fallen.
Jun 01, 2016
  • Lgrand
HORRIBLE experience!!! I went to the shop today and a Spanish man by the name of REY came up to me and said that he will service my vehicle. I asked him if it will be done today and he said yes. I asked him if he was sure because it needed to be done today and he said yes it will be. It was almost closing time when I called the shop because I have not heard from anyone all day and a member from the shop told me that the car is going to be ready tomorrow. I made my way over to the shop and I spoke to REY and he brushed me off and said that he was busy. I told him that when I asked him if it was going to be done today he said yes and he made that promise to me. He then proceeded to act like he did not care what I was saying and brushed me off again. I asked him why he did not call me and he said that he did not have time. I told him that it only takes a minute to call the customer and let them know that he could not complete the job. He did not care and proceeded to pretend like I was not there. I left with my car that was not serviced and highly upset. He also promised me a price that another employee there said was not accurate. He is a thief and inconsiderate to the customers. When I tried to get his information he told me that he is not licensed and he also does not have papers. One of the employees also confirmed that he does not have a license and is considered "a private mechanic". Please do not go to the shop or you will also have a horrible experience with REY who is not even a licensed mechanic.

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