Santoro's Servicenter

  • 4.4 of 5 stars
16 reviews

250 Orchard Street, Watertown, MA 02472, us

(617) 926-8102

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Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Transmission work
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 07, 2011
Nov 07, 2011
  • N/A
Oct 26, 2000
They are the best!
Sep 27, 2006
We've brought both our cars (2000 Carolla and 1995 Camry Wagon) to them a number of times. They're honest and practical: they fix only what's broken. Santoro's once sent me to the Toyota dealer because they couldn't do a certain engine repair. The dealer recommended an additional $2000 worth of unrelated repairs. I took the list to Santoro's and they checked everything and told me I only needed a new battery and brake light. They easily could have convinced me to do several other additional expensive repairs, but they were honest about what did and did not need work. I highly recommmend them.
Jan 22, 2001
Great guys in a small shop. Car was done very quickly. I'll definitely be going back.
Sep 12, 2004
My husband and I brought my car to them and they treated us both equally. They were honest and explained why they needed to do the work they did to fix my car. They ordered the parts and did all the work within 2 1/2 hours after I just walked-in on a Saturday morning. They didn't try to con me into getting anything else done to my car and they even suggested some ways I could fix small problems cheaply by myself. They were great!
Aug 13, 2005
I just moved to Watertown and had no idea where to take my car. I went in solely based on this listing. It was an extremely positive experience. I know next to nothing about cars. They thoroughly explained before hand what was wrong and what needed to be done. When I came to pick up, they had the old part out and walked me through how it worked and showed me what had happened. I now know a bit more than next to nothing. The place reeks of honesty and integrity. I will definitely return.
Jan 04, 2007
  • N/A
They treat women customers with a lot of respect and they are honest, competant and nice. Busty gave me a nice calendar. They've been in business there for 40 years.
Nov 07, 2011
Aug 08, 2007
We had the brakes fixed on my Subaru, and they were great about explaining everything in detail to both myself & my husband. They had the job done in a day, were super nice, and the price seemed right. We'll definitely be going back!

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