European Auto Solutions

After nearly eight years of experiencing the service from Ed Owen and many of the great mechanics he has on his team, Strongly Agree is the only rating that is accurate. If you own a Mercedes-Benz and love your car, European Auto Solutions has been a wonderful place for Mercedes service. Ed and several of his current team at EAS worked for one of the premier Mercedes-Benz specialist shops, Hatch and Sons, for a number of years. Hatch and Sons reputation for having expert technicians, thorough knowledge of Mercedes Benz models going back decades, a stream of winning car show entries and highly customer responsive service, was well known. That is where I first met Ed and several of the mechanics now at EAS. When Hatch and Sons was sold, Ed connected with a customer and several of the best mechanics who together invested in a new shop that could build on that work. EAS has been doing exactly that for several years now and their consistent quality workmanship and fair pricing builds my respect for them each time. Mercedes are built with high quality components and with the quality comes the cost of quality. But in the world of Mercedes repair, these guys deliver genuine value. Because they also really love these cars, they treat you and your car with intelligence and respect. Do they fix the car correctly every time? Over the last eight years experiencing the work of many of those same mechanics, I am pretty close to 99% first time. I only remember having to come back once to correct an elusive problem and there was never a question that they stood behind the work they did. What you see when you have your MB serviced is a clean shop and a highly productive team that supports each other in making things right. If needed,I can arrange for one of their mature MB loaner cars at no extra cost. They also work with you to prioritize repairs, especially with more vintage cars that may need multiple wounds healed to bring them back to glory. I never look forward to fixing any of our cars, but I know if I need my Mercedes repaired, I have good people I can trust, who happen to be some of the sharpest specialty mechanics in the business.