Streetwise Inc.
45 Pitman St , Somerville, MA 02143, us
(617) 625-8000
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About this shop
- Hours
- Specialties
- Specializes in Air Conditioning workSpecializes in Brakes and MufflersHappily gives binding estimatesGuarantees all work for at least 1 month or 1000 milesSpecializes in Transmission work
- Loaners
- No
- Notes
Score card
They are always honest | 4.2/5 |
They are competent | 4.3/5 |
Their repair price is reasonable | 3.7/5 |
They complete the work in a timely manner | 4.5/5 |
They respond well when they screw something up | 4.0/5 |
They take the time to explain the problems and necessary repairs | 4.4/5 |
They treat male and female customers in the same manner | 4.9/5 |
They are always honest | 4.2/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 4.2/5 |
The shop is located in a safe neighborhood | 4.8/5 |
The hours of operation are convenient for customers | 4.4/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.3/5 |
Reviews
Nov 06, 2011
Nov 06, 2011
Nov 06, 2011
Mar 01, 2000
These guys are so fabulous they repaired my friend's broken Subaru [an 88 with close to 200K on an origal clutch] with a used drive shaft-- did all the consulting on the phnoe while he was on vacation in England-- called his folks long distance in Vermont. They are always reasonable and honest- - my female friends and i always trust them not to talk down to us or rip us off....so we are very loyal. They keep my 92 Toyota with 180k running like a top!!
Nov 29, 2004
I was terribly dissapointed with the work they did on my
subaru. They charged a huge fee, broke my alarm system
(with which i had never had any problems with & had not
asked them to examine or fix), & were rude. Truly, my
wort automotive experience ever.
Jun 02, 2005
I have been taking my cars to Streetwise (on a
recommendation from a friend) for 15 years and wouldn't
think of going anywhere else. These guys know their stuff,
are friendly, efficient and will bend over backwards to
get the job done well and as inexpensively as possible. If
they don't know something they'll tell you they don't know
and make suggestions to help you get the answer.
I tell everyone I know to go there and have had friends
call for advise about their cars. Bob and Lindsey are
great! In fact, talk to Bob once and you'll trust him with
your first born. The people I have sent there are now
loyal customers as well.
I am moving to the North Shore soon and have no intention
of looking for another mechanic. I'll just plan around my
visits to the guys at Streetwise.
Nov 06, 2011
Sep 13, 2008
I had my car towed there unannounced on morning with several
problems to fix. They fixed everything and had it done by
that afternoon. They were friendly but not long-winded, and
kept in good contact with me over the phone through the
course of the day. I highly recommend Streetwise.
Aug 19, 2005
The very first thing I noticed, being a woman, when I
called Streetwise was that they were incredibly information
without being condescending. Bob Costa told me everything
about how they worked and it turns out that they specialize
in cars like mine -- pieces of junk that barely move. They
walk a customer through the process of finding out what's
wrong with the customer and deciding which repairs must be
maintained in order to maintain the safety and inspection
of the car and which can wait until constrained budgets can
otherwise handle them. They give estimates to the penny
and they stick by them. Bob always calls when he says he's
going to and he's incredibly gracious even when I can hear
his other lines ringing (as they do, nonstop it seems) in
the background. They are incredibly accommodating, too. I
left my car there for a few days while we waited for an
aftermarket mirror to be shipped to the shop after all the
other repairs had been made (which Bob suggested I
purchase, in fact, because it would be cheaper than getting
a new one) and the shop doesn't really have a lot of room
ordinarily. I can't say enough about them. They're really
fantastic.
Jun 08, 2006
- N/A
excellent, expert service and respectful and friendly
treatment for 20 years of various makes, both domestic and
foreign.
Great shop.
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