Burbank Auto Repair
66 Granite St, Rockport, MA 01966, us
(978) 546-7645
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About this shop
- Hours
- Specialties
- Specialities:
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 5.0/5 |
| They complete the work in a timely manner | 4.7/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 4.7/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | 5.0/5 |
| I would recommend this mechanic to others | 5.0/5 |
| They fix the problem the first time | 5.0/5 |
| The shop is located in a safe neighborhood | 5.0/5 |
| The hours of operation are convenient for customers | 4.7/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 3.0/5 |
Reviews
Jul 26, 1997
all i can say is these two guys really care about there customers,and that they stay on top of all the new stuff by taking evening classes several times a month,my family all bring there vehicals there [that's 8 cars].
Oct 27, 2010
They have worked on my family cars for many years. They
have been honest, they explain the problem well, they work
at a reasonable rates and they finish on a timely basis. I
personally recommend this shop to everyone.
Feb 19, 2016
- violeta
Great mechanics! These guys love cars and know everything about them. The first time I took my Tacoma to them I was worried there was a big problem, but in just a few minutes Mike identified a minor issue that was causing the "symptoms", fixed it in front of me, and didn't even charge me. Way to introduce themselves! I mostly go for regular oil changes and check ups. Occasionally over the years, they alert me about something that may cause problems in the future - it's an old vehicle after all - always giving good information, so I can decide what, why, and when to do something about it. No patronizing here, ever! - so refreshing for a female customer like me. Ever after moving out of Rockport, I still take my truck to Burbank Auto for maintenance. Only the best for my Tacoma - and these guys are the best!
Geocoding courtesy of USC Spatial Sciences Institute