Metrix Auto Incorporated

  • 4.9 of 5 stars
12 reviews

31 Chapel St, Northampton, MA 01060, us

(413) 586-5943

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Hours
 
Specialties
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Offers loaner cars
Loaners
No
Notes
 
They are always honest
4.9/5
They are competent
4.9/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.9/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.9/5
Jun 14, 2008
spend most of their time working on all makes of imported cars and not goofing off on the radio.
Jul 01, 2014
  • JZane
I LOVE THESE GUYS. I'm not interested enough to know a lot about my car, but I also like to take good care of it so it will last. I needed to find a new mechanic and I always worry about finding someone I feel like I can trust. Not only did I feel my car was in good hands and the work fairly priced but most important of all to me - Larry & Caleb were both really respectful, patient and helpful with me - took the time to explain stuff and helped me decide what work I really needed to do pronto and what could wait until I had more money. I would recommend this place without any hesitation. Thanks guys!

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