Metrix Auto Incorporated
31 Chapel St, Northampton, MA 01060, us
(413) 586-5943
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About this shop
- Hours
- Specialties
- Has ASE certified mechanicsGuarantees all work for at least 1 month or 1000 milesOffers loaner cars
- Loaners
- No
- Notes
Score card
They are always honest | 4.9/5 |
They are competent | 4.9/5 |
Their repair price is reasonable | 4.4/5 |
They complete the work in a timely manner | 4.8/5 |
They respond well when they screw something up | 5.0/5 |
They take the time to explain the problems and necessary repairs | 4.9/5 |
They treat male and female customers in the same manner | 5.0/5 |
They are always honest | 4.9/5 |
I would use this mechanic again | 5.0/5 |
I would recommend this mechanic to others | 5.0/5 |
They fix the problem the first time | 4.6/5 |
The shop is located in a safe neighborhood | 4.7/5 |
The hours of operation are convenient for customers | 4.5/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 2.9/5 |
Reviews
Jun 14, 2008
spend most of their time working on all makes of imported
cars and not goofing off on the radio.
Jul 01, 2014
- JZane
I LOVE THESE GUYS. I'm not interested enough to know a lot about my car, but I also like to take good care of it so it will last. I needed to find a new mechanic and I always worry about finding someone I feel like I can trust. Not only did I feel my car was in good hands and the work fairly priced but most important of all to me - Larry & Caleb were both really respectful, patient and helpful with me - took the time to explain stuff and helped me decide what work I really needed to do pronto and what could wait until I had more money. I would recommend this place without any hesitation. Thanks guys!
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Geocoding courtesy of USC Spatial Sciences Institute