Ford's Auto Service, Incorporated

  • 3.7 of 5 stars
3 reviews

1075 Fairview St, Lee, MA 01238, us

(413) 243-1107

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Hours
8-5
Specialties
Has ASE certified mechanics
Specializes in Brakes and Mufflers
Guarantees all work for at least 12 months or 12000 miles
Reminds you when routine maintenance is needed
Keeps track of your cars repair history for you
Specializes in Transmission work
Loaners
No
Notes
 
They are always honest
3.7/5
They are competent
3.7/5
Their repair price is reasonable
3.7/5
They complete the work in a timely manner
3.7/5
They respond well when they screw something up
3.7/5
They take the time to explain the problems and necessary repairs
3.7/5
They treat male and female customers in the same manner
3.7/5
They are always honest
3.7/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
3.3/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
3.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.7/5
Mar 29, 1998
Dick and his sons are always ready to help people when ever thay can----there service is the best i have found i the area
Nov 07, 2011
May 20, 2011
I took car for diagnosis, told them what problem might be. I had to walk about 4-5 miles to get there, wouldn't pick me up. They had it all day, then closed before I walked back and told me they'd leave keys hidden. I told them only to diagnose for free, to call if they have to charge me for indepth diagnosing; they agreed, I said that at least 3 times. When I got back, they were closed, keys on seat with a bill! I unfortunately paid it. Shouldn't have. They would not apologize. Do NOT go there, untrustworthy. My problem still exists so it wasn't what they said, though I doubt they even looked, just repeated what I told them it might be.

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