Z Auto
105 East St, Hadley, MA 01035, us
(413) 585-5156
Email:
Website URL:
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About this shop
- Hours
- Specialties
- Reminds you when routine maintenance is neededHas ASE certified mechanics
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 5.0/5 |
| They complete the work in a timely manner | 4.7/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 4.5/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | 5.0/5 |
| I would recommend this mechanic to others | 5.0/5 |
| They fix the problem the first time | 5.0/5 |
| The shop is located in a safe neighborhood | 5.0/5 |
| The hours of operation are convenient for customers | 4.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.3/5 |
Reviews
May 21, 2008
My entire family goes to Mike at Z Auto. He can fix
anything and is very honest and is up front about how to
best fix your car at a reasonable price. Charlie, who does
all the body work, does great work too. I've recommended
them to all my friends and will continue to use them until I
have to face the fact that he may one day retire!
Oct 07, 2004
Formerly RT 9 Sunnoco in hadley - Mike moved his shop and
renamed it Z Auto
This is a small shop with one mechanic, Mike, the
owner/operator and one guy who does body work, Charlie.
They are both in their late 40's early 50's and know their
way around carboreators and newer cars. I have been a
customer since a friend refered them to me about 1994 and
I will not take my car anywhere else. He is very honest
and has told me many times how long I could wait on a
repair or how much money I should put into an older car.
The only drawback is that it is a small shop and if a
repair is not urgent you may have to schedule it out a
week or so.
Jun 02, 2008
- N/A
Experts with Toyota, Lexus and if they can't fix it, they
will tell you who can as a recommendation. Had a blown head
gasket in a 4runner once, and they couldn't do the job.
Recommended Richard's Auto and they fixed it reasonably.
Mar 07, 2018
- stinkymuffins
As others stated, this is a 1 man shop that I have used exclusively for over 20 years. I have referred dozens of people to him, all with great results. Unlike larger shops, the hours are more limited and it may take longer for non-urgent repairs. The other side of that coin (so to speak) is that all the work is done by the owner/operator with many years of experience, excellent diagnostic knowledge and the pride in workmanship that comes from this type of arrangement as opposed to an employee in a large shop that may not have a long term commitment.
Geocoding courtesy of USC Spatial Sciences Institute