Z Auto

  • 4.9 of 5 stars
4 reviews

105 East St, Hadley, MA 01035, us

(413) 585-5156


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Reminds you when routine maintenance is needed
Has ASE certified mechanics
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
May 21, 2008
My entire family goes to Mike at Z Auto. He can fix anything and is very honest and is up front about how to best fix your car at a reasonable price. Charlie, who does all the body work, does great work too. I've recommended them to all my friends and will continue to use them until I have to face the fact that he may one day retire!
Oct 07, 2004
Formerly RT 9 Sunnoco in hadley - Mike moved his shop and renamed it Z Auto This is a small shop with one mechanic, Mike, the owner/operator and one guy who does body work, Charlie. They are both in their late 40's early 50's and know their way around carboreators and newer cars. I have been a customer since a friend refered them to me about 1994 and I will not take my car anywhere else. He is very honest and has told me many times how long I could wait on a repair or how much money I should put into an older car. The only drawback is that it is a small shop and if a repair is not urgent you may have to schedule it out a week or so.
Jun 02, 2008
  • N/A
Experts with Toyota, Lexus and if they can't fix it, they will tell you who can as a recommendation. Had a blown head gasket in a 4runner once, and they couldn't do the job. Recommended Richard's Auto and they fixed it reasonably.
Mar 07, 2018
  • stinkymuffins
As others stated, this is a 1 man shop that I have used exclusively for over 20 years. I have referred dozens of people to him, all with great results. Unlike larger shops, the hours are more limited and it may take longer for non-urgent repairs. The other side of that coin (so to speak) is that all the work is done by the owner/operator with many years of experience, excellent diagnostic knowledge and the pride in workmanship that comes from this type of arrangement as opposed to an employee in a large shop that may not have a long term commitment.

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