Ray's Auto Repair

  • 4.8 of 5 stars
7 reviews

63 Lawrence Plain Rd, Hadley, MA 01035, us

(413) 586-8037


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 06, 2011
Nov 06, 2011
Jul 02, 2002
Ray made a mistake once on my 10 year old Legacy, leaving a mar on the dash. He called to inform me, and offered to reduce the charge. It was hardly noticable, and not of any consequence considering the age of the vehicle. I have since had him replace the engine, at a surprizingly low cost.
Jul 15, 2002
I have had two jobs done and all seems fine afterward, the communication about the work needed and time needed and price all were great; I will go back again.
Nov 15, 2005
Excellent work, honest, considerate, always advises before spending. I simply won't go anywhere esle.
Jul 21, 2009
We first learned of Ray a couple of years after buying our first Subaru. We have since bought two more Subarus for a couple of reasons: 1. They are good vehicles with all wheel drive and 2. We can use Ray as our primary mechanic. Ray is a stickler about reminding us that scheduled maintenance is preventative and necessary for the warranty to be valid. A couple of months ago, my catalytic converter went. Ray informed me that it was still under warranty and that I should return to the dealership; he even highlighted the appropriate section in the warranty booklet. He does not do work unless it is necessary and will tell a customer how much time or how many miles they can expect from a certain part before it needs to be replaced. I have never left his garage wondering, "Did I really need that done?" Ray is the salt of the earth, and, as I mentioned earlier, we have bought two new Subarus, because he is in place as our mechanic. Do yourself a favour, the next time your Subaru needs work, contact Ray's Auto Service.
Oct 26, 2015
  • SubyWrx
Unfortunately, Ray is no longer doing repairs. I used Ray’s since 1998 for most of my repair work and was always satisfied. I wish Ray well and hope he heals soon.

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