Jd Automotive

  • 5.0 of 5 stars
3 reviews

93 State Rd, Great Barrington, MA 01230, us

(413) 528-9855


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 07, 2011
Aug 20, 1999
A small shop but the best bunch of auto repair guys I have ever dealt with. They are accomodating, pleasant and you never feel rushed or unimportant. They have done everything from oil changes to transmission repairs for me and others I know. If one of their repairs is not right, they are apologetic and will take care of things asap. They will always warn me of impending problems they observe when they have my car which I appreciate since my vehicle is 12 yrs old and 120k+ miles. As a female who doesn't know cars and has been "taken for a ride" by other unscrupulous shops, I finally have a mechanic I feel comfortable dealing with who has never "steered" me wrong!
Mar 09, 2009
My family started using JD's in 1985 or so when I was in my teens when we got fed up with trying to deal with corporate repair shops. They always explained the problem, how they were going to fix it and what options were available if we didn't want to go with parts from the manufacturer. They never spoke down to any female customer that I am aware of, and they had a very accommodating payment policy for.... frequent... customers. Now that I have my own family and our cars are out of warranty, I'm switching back to JD's as the only people I will entrust my car to.

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