Brians Auto Repair

  • 3.2 of 5 stars
2 reviews

48 Cully Street, Fitchburg, MA 1420, us

(978) 353-8800


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Mar 29, 2014
  • Jarednichols
Brian is awesome! My neighbor recommended him to me when I was in a pinch. I had been using another local mechanic who is good but often takes days to get to your car because he is so busy and he works alone. Brian is always able to get to the car within a day to at least diagnose the problem. He will give you various options on the repair strategy and even tell you things that are problematic but may not the worth doing given age, mileage or other factors. He also appreciates that I'm a fairly competent driveway mechanic and know quite a bit about my particular make and model. They've also given me a lift back to my house when dropping my car off. Highly recommended, highly competent, very fair on pricing.
Jul 13, 2015
  • Sugar72822
The first year I went to Brian, he was great. But then there seemed to be a pattern forming. Every time I went in for an oil change, something major was wrong with my car, usually costing me at least $300 per visit. The straw that broke the camel's back was when he told me I needed new rotors and brakes which would be around $500. I told him that those rotors were only a year old and his response was that they're a crappy product. You should have heard him try to get out of it when I reminded him that HE installed that crappy product. He'll make you feel like a good friend and he may be a good mechanic, but I no longer trust him.

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Geocoding courtesy of USC Spatial Sciences Institute