Frenchies, Essex MA

4.8 of 5 stars

5 reviews

153 Western Ave, Essex, MA 01929, us

(978) 768-7815

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About this shop

Hours
Specialties
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	4.4/5
They complete the work in a timely manner	4.0/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	4.0/5

Bill French has a one-man shop...he does excellent work on BMW and Mercedes only (but there's been a Rolls on jackstands inhis shop for about two years now!) and you can trust him! BUT, read his signs, which say you better have another car available to actually drive because he is no quick-turnaround guy.. He WILL tell you how it will take to fix your problem, he doesn't promise what he can't deliver (barring unforeseen complications). He has every tool imaginable and some I can't tell WHAT they are....He has a great personality and you better have one also as he doesn't take to well to jerks.

Feb 18, 2006

Frenchie's the best.

Mar 12, 2009

Frenchy's great. He will not only take the time to go over what he did, he documents everything thoroughly. For BMW/Mercedes he is the MAN.

Sep 28, 2011

So, we're on day one of our vacation, when we run into car trouble. Here's what we can say about the terrific guy (Bill French of Frenchy's Garage) who fixed it...The next day, we drive on over to meet Bill French. He runs a one-man operation in a neat, but clearly busy little shop with Bonnie Raitt on the radio in the background and casual neighborhood conversation going on in between the clanging of automotive tools. We did eventually get to The Village Restaurant for Old Speckled Hen with a seafood pie on the side. It was wonderful. But that day when Frenchy repaired the car, we just stayed in his shop. Watching him work, soaking up the local color, and listening to the ribbing dished out among familiar and long-time buddies. We slowed the pace of life for an hour or so to relax in the simple company of a man who loves what he does, a craftsman who twirls a mean wrench, and an ambassador who shares his knowledge of his little place in the world.

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