ESP auto
About this shop
- Hours
- Specialties
- Specialities:
- Loaners
- No
- Notes
Score card
They are always honest | 3.0/5 |
They are competent | 3.0/5 |
Their repair price is reasonable | 2.5/5 |
They complete the work in a timely manner | 5.0/5 |
They respond well when they screw something up | N/A |
They take the time to explain the problems and necessary repairs | 2.5/5 |
They treat male and female customers in the same manner | 1.0/5 |
They are always honest | 3.0/5 |
I would use this mechanic again | 3.0/5 |
I would recommend this mechanic to others | 3.0/5 |
They fix the problem the first time | 3.5/5 |
The shop is located in a safe neighborhood | 5.0/5 |
The hours of operation are convenient for customers | 4.5/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.0/5 |
Reviews
Oct 27, 2015
- SubyWrx
I had to write a review as I almost sold my car based on an estimate provided by ESP. This was the second time I brought my car to them as my usual Mechanic is ill and not doing work. I dropped of my car and asked them to check my brakes as there was a grinding noise and check the power steering as it was leaking fluid. I got a call that my tires needed to be replaced, total exhaust system needed replacement and a total brake job both front and back. I said I wasn’t doing tires as it was almost time to put on snows. They said without tires I was looking at $4k. I decided for $4k, it was time for a new car as mine had over 100K miles on it. I even went car shopping and was on the fence as I really didn’t want to buy a car right away. Someone recommended another repair shop. I told them the same issues and the cost was less than $1K. I go to independent shops to avoid the dealership rip-offs. I won’t be coming back here ever again as they were over selling me of what needed to be done and I almost bought a new car over it. By the way they don’t know what summer performance tires look like, as the ties were used a total of 9 months and didn’t need replacing.

Geocoding courtesy of USC Spatial Sciences Institute