ESP auto

  • 2.9 of 5 stars
2 reviews

15 Pleasant St., Easthampton, MA 01027, us



Website URL: 

Is this YOUR shop? Claim it and stay up to date!

Add a review

Log in or Sign up to add a review

They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jun 13, 2013
  • Doctor Dan
They're great folks and treat me very well.
Oct 27, 2015
  • SubyWrx
I had to write a review as I almost sold my car based on an estimate provided by ESP. This was the second time I brought my car to them as my usual Mechanic is ill and not doing work. I dropped of my car and asked them to check my brakes as there was a grinding noise and check the power steering as it was leaking fluid. I got a call that my tires needed to be replaced, total exhaust system needed replacement and a total brake job both front and back. I said I wasn’t doing tires as it was almost time to put on snows. They said without tires I was looking at $4k. I decided for $4k, it was time for a new car as mine had over 100K miles on it. I even went car shopping and was on the fence as I really didn’t want to buy a car right away. Someone recommended another repair shop. I told them the same issues and the cost was less than $1K. I go to independent shops to avoid the dealership rip-offs. I won’t be coming back here ever again as they were over selling me of what needed to be done and I almost bought a new car over it. By the way they don’t know what summer performance tires look like, as the ties were used a total of 9 months and didn’t need replacing.

Get the Car Talk Newsletter

Add a shop

Know a great mechanic? Tell the world!

Get started

Geocoding courtesy of USC Spatial Sciences Institute