Richard's Automotive

  • 4.8 of 5 stars
16 reviews

242 Greenfield Rd, Deerfield, MA 01373, us

(413) 665-7871

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
4.9/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
4.8/5
They take the time to explain the problems and necessary repairs
4.6/5
They treat male and female customers in the same manner
4.6/5
They are always honest
4.7/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.9/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.8/5
Dec 17, 2006
My wife took her Hondas to Richard for 20 years before deciding to move up (?) to a Saab. I bought my Subaru from him at $1000 under book, even though he'd installed new brakes, alternator, tires, and other minor items - it's still going strong at 175,000 miles. He has been unfailingly competent, helpful, and friendly. He has loaners for major jobs, and has even given roadside advice via cell phone on a couple of occasions. Can't recommend him highly enough.
Apr 28, 2009
Richard is terrific - honest, direct, and very skilled. We go to him for all our basic needs; when he diagnosed a blown strut (accurately) he asked us if our car was still under warranty - when we told him it was, he suggested we bring it to the Honda dealer to get it fixed for free, rather than paying him (as he doesn't do warranty repairs.) When it turned out the warranty didn't cover the struts, we brought it back to him, and his charge was $100 less than the dealer quoted us. He also has loaners for repair times - we are a single car family, and that's a fantastic thing - very few folks around here do that. (Again, the local major dealer will lend you a bicycle for a while... but that's it! And they have a lot full of used cars.) When we first bought the car, we were bringing to that local dealer for all the repairs & oil changes; we found Richard after, for the 2nd time, the car came back from the other folks in worse shape than it started.
Sep 25, 2009
I have always trusted Richard and his staff. My husband was a fussy engineering type and chose Richard's for the work on our family cars. Got rid of the husband, but never the mechanic!
Feb 02, 2010
After a not-so-honest experience at the local Honda dealer, I went to Richard's based on all of the above recommendations. I have had honest, consistent and extremely competent experiences ever since. It's completely restored my faith in Auto Mechanics!
Nov 06, 2011
Dec 30, 2013
  • kaa6880
I discovered Richard in 1986 when I bought my first Honda. Until recently, I owned Hondas non-stop since then, and he has worked on them all. In fact, I bought two of my cars from him. He is super-competent, prompt, honest, straightforward, fair, and communicative. I cannot say enough good things about his work and his integrity. A great mechanic.

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