J D Auto Center, Chestnut Hill MA

4.9 of 5 stars

2 reviews

320 Newton Street, Chestnut Hill , MA 02467, us

(617) 566-9219

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About this shop

Hours
Specialties: Happily gives binding estimates
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	4.5/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	N/A
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	5.0/5
I would recommend this mechanic to others	5.0/5
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	3.0/5

I blew one of those gaskets that cost 75 cents and require the entire engine to be pulled apart to replace it. They fixed it. They have managed to keep our twelve and thirteen year old Volvos on the road.

Nov 22, 2021

MechanX Files _178275

I have been using JD for about 6 years. They are the reason my now 14 year old car is still running beautifully. Last year, I noticed a clunk when I turned right. John discovered that two of three engine mounts had failed! It turned out that they had sheared off the engine. No problem. John and his team drilled out the broken mounts and replaced them. And, he did it all in 1 day for a reasonable fee! This year I had what I thought was a leak in the roof. I also mentioned that the check engine light and that the remote release buttons for my fuel door and trunk were not working. John performed a smoke test, found the leak, and corrected it. He then fixed the check engine light (O2 sensors, $200) and remote switches and also decarbonized the engine and charged a very reasonable fee ($1000, if it was much more it might have meant the end of my beloved Eos). I can't give a positive enough recommendation of John and his team at JD. John is honest, extraordinarily capable, and fair. You will be happy you took your car there!

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