Car Zone Inc
209 Broadway, Cambridge, MA 02139, us
(617) 576-9663
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About this shop
- Hours
- Specialties
- Happily gives binding estimates
- Loaners
- No
- Notes
Score card
| They are always honest | 4.9/5 |
| They are competent | 4.7/5 |
| Their repair price is reasonable | 4.7/5 |
| They complete the work in a timely manner | 4.9/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 4.9/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 4.9/5 |
| I would use this mechanic again | 5.0/5 |
| I would recommend this mechanic to others | 5.0/5 |
| They fix the problem the first time | 4.7/5 |
| The shop is located in a safe neighborhood | 4.6/5 |
| The hours of operation are convenient for customers | 4.7/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.9/5 |
Reviews
Apr 18, 2006
My wife and I have been going to these guys for several
years now. They've always been happy to work on anything
we've ever brought them (I have a Ford Probe; my wife used
to have a very old, running-on-its-last-legs Subaru GL (?);
she now has a 1999 Honda CRV), but their first love is
Hondas. For that reason, any car we buy in the forseeable
future will be a Honda.
They do great work, they're always 100% honest (at least as
far as I can tell), they frequently do small jobs for free,
they look out for our interests (delaying or not doing at
all work that would make them money if we don't need it
done), and they're really nice guys.
I've recommended them to many family members and friends --
they all seem to share my opinion.
Jun 21, 2005
Very nice guys. My clutch master cylinder gave out and i
had to get the car towed to them. The owner/mechanic was
nice enough to stay open a little later to finish my car.
It was done in a very timely manner and i was on my way in
no time. very knowledgable about hondas and acuras.
Feb 08, 2005
Great guys who have always performed professionaly and
explained everything.
Nov 29, 2005
Murph is an incredible mechanic who really goes the extra
mile. As a woman who knows nothing about cars, I feel so
lucky that I stumbled upon mechanics as honest, competent
and patient as Murph, Jamie, and the other guys at Hondaz
Zone. Murph has done a good job (for a reasonable price)
replacing belts and a windowshield on my Subaru, patching
and replacing tires etc. When Hondaz Zone wasn't able to fix
the rear differential on my Subaru, they referred me to
other guys who did a great job. Murph has even gone so far
as to lend me his own car!
Oct 12, 2006
Murph is an excellent mechanic and a very friendly,
cheerful guy. He tells me exactly what is wrong, but in
plain English so I can understand. He also lays out the
options available to me - never pushes the most expense
option - and then fixes it right the first time. Prices
are reasonable and the service is great. Highly recommend
him!
Jul 11, 2007
I took my car to Honda Zone after being given a very high
estimate for a new compressor for my air conditioner from
another mechanic. I received a call shortly thereafter
from Murph saying that the compressor was fine and the A/C
just needed a recharge. I even told them when I dropped it
off that I knew it needed a new compressor so it would have
been really easy to have charged me for it. They were
prompt, friendly and most of all HONEST!! I'd recommend
them to anyone!
May 29, 2009
I had a broken door on my '97 Honda Civic--they looked at it
the moment I arrived (no wait), and after determining it was
a simple problem, the mechanic fixed the issue on the spot
for free! I've never had this experience with any other
mechanic...normal behavior would have been to take my car
for the day and charge me as if an hour of work had been
done. After this experience I will be returning here with
confidence!
Dec 04, 2009
They consistently do the honest thing here; even when I came
to them thinking I had a problems that needed extensive work
and replacement parts based on the opinion of another
mechanic, the manager gave me his honest opinion that this was
a minor issue after looking my car over and fixed it on the
spot in 20 minutes at no charge. I've never encountered a
more honorable mechanic.
Feb 11, 2012
- djames
First, they are now known as Car Zone, instead of Honda Zone.
I'm a new customer, but have quickly become a loyal one. Murph is incredibly friendly, helpful, and transparent with any repairs. On a recent trip in after my check engine light came on, they did the work on my car (a problem with a shift solenoid) within 15 minutes. And since it didn't require any major labor, Murph charged nothing. This is the kind of mechanic I'd been looking for since I moved to the Boston area four years ago.
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