Wooding's Garage

  • 4.1 of 5 stars
27 reviews

30 Penniman Rd, Boston, MA 02134, us

(617) 782-4574

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
4.6/5
Their repair price is reasonable
4.2/5
They complete the work in a timely manner
4.4/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
4.5/5
They are always honest
4.7/5
I would use this mechanic again
3.0/5
I would recommend this mechanic to others
3.0/5
They fix the problem the first time
4.4/5
The shop is located in a safe neighborhood
3.7/5
The hours of operation are convenient for customers
3.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
Jun 04, 2005
Bill and Steve are the most honest mechanics I've ever met! They have saved me a lot of money--the VW dealers were simply ripping me off, I felt. I recommend them highly! And they're super nice guys with sunny, courteous dispositions. My '98 Passat owes everything to them!
Nov 06, 2011
  • N/A
Mar 27, 2007
He had never come across the problem I had experienced (Airbag light on, eventually requiring a total reinstall of the drivers side wiring harness) and was straight up about it. He told me he was in forums and it took almost two weeks to resolve the issue. The third day out though, he gave me a loaner car rather than me paying for a rental nearby. He does know his stuff, and is not condescending in any way. I am going back again if (and you know it will) something else gfoes wrong.
Nov 06, 2011
Feb 25, 2009
Steve at Woodings garage was great to deal with. He saved me thousands by giving me an honest and complete appraisal of my car's condition. He is an extremely honest mechanic. Woodings is great and I would highly recommend them to anyone.
Apr 21, 2009
I moved to Boston 18 months ago and had been using the Audi dealership to service my A4. After my third time to the dealership I became fed up as they constantly found items that needed to repair and I always came out with an empty wallet - over $4K. So when the check engine light started to flash and engine sounded rough on my way home the other day, I searched the internet to find a mechanic and came across this site. The stellar reviews motivated me to call Wooding's in the morning. Bill was exceptional - explained the problem and my options. My car was fixed in less than two hours. I will definitely come back to Wooding's and recommend it to anyone with an Audi. Absolutely great experience - and I haven't had the opportunity to say that about a garage for a long time!
Mar 13, 2013
  • croceum
First, let me say that no one walks into a shop and wants to hear an estimate of >$1056 for a same-day repair. I don't hold that against the shop because that's how they stay in business. However, their parts markups are heavy and I don't think they're entirely honest about their labor time (they over-billed labor for a nested job on CV axles and control arms that would've taken me an extra 30 minutes and not 2.5 hours--otherwise they'd never finish the car same-day). Despite the Tibetan Peace Flags and the "Tricycle" Buddhist magazines in the shop, that mentality does not extend to the customer... After a minor haggle about the price of axles (Steve went from $180 per axle to $120 after I told him I can get new complete axles for $62), I signed off for the repair and also had them replace the upper control arms on their diagnosis. They were very quick with the repair work but I have no idea if the control arms really required replacement because they didn't show me and I hate being the annoying customer who requests to see. A minor digression: I worked for a mechanic all throughout high school and have a very good knowledge of cars, I replaced my share of front drive axles and CV joints, and what I learned is that the best mechanics are generally not the best businessmen (e.g., the best mechanics show their customers the disable parts). After I paid the bill I forgot to use a 15% off coupon, so I went back in and Steve initially stated he could not apply the discount because he already "swiped my card"--that turned my stomach, especially after the Buddhist decorations (empty symbols apparently) and spending over $1100 for a same-day repair. He then applied the discount with a demeanor that again left me feeling he'd rather I just went away. They also billed $13.93 in gear oil plus $25.50 in labor to top off the gear box. I just don't like that business style--I could go to a VW dealer for that kind of billing, without the peace flags. I sometimes wonder if going to a new shop is like going to a new bar and getting the schlep treatment until you tip the bartender enough to gain "preferred customer status". I don't like that because it's a lot of money to spend to get someone to treat you with decency so you don't imagine how much you overpaid or if you'll go back because of the whole experience. I've been down the road to MacKenzie Motors with my Nissan P/U and was completely satisfied but went to Wooding's with my Passat because I wanted to try some VW guys. I'm not sold, so I will give MacKenzie Motors a shot with my VW and I would recommend to other VW owners that they don't need to be fixed on a VW/Audi shop. Good mechanics are good mechanics.

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