Wayne's World-Automotive Service, Beverly MA

5.0 of 5 stars

6 reviews

126 Park St, Beverly, MA 01915, us

(978) 921-2690

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About this shop

Hours
Specialties: Specialities:
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	4.8/5
They complete the work in a timely manner	4.8/5
They respond well when they screw something up	N/A
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	5.0/5
I would recommend this mechanic to others	5.0/5
They fix the problem the first time	4.6/5
The shop is located in a safe neighborhood	4.0/5
The hours of operation are convenient for customers	4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	4.6/5

I've rolled my '97 Subie into Wayne and Ken's place about 5 times now... they're honest, hardworking, reliable guys. They always take time to explain what they're doing. They never try to screw you over the way Sears or Pep Boys will. It's obvious they love what they do.

Mar 14, 2006

Wayne is great. He's honest and never does work that isn't needed and, in fact, gives me suggestions or alternatives to save money. And, as a woman, he doesn't talk down to me.

Feb 11, 2007

Wayne treats women with respect. He never talks down to his customers and he always explains what he is doing to your car and gives options when he can. I don't go anywhere else.

Aug 05, 2008

We have had nothing but good experiences bringing our car to Wayne over the past 4 years, be it for oil changes or larger repairs.

Jun 01, 2017

SamanthaHS

I went to Wayne's specifically due to his reviews though I live 20 to 30 minutes away. Long story short, my car made a not-so-great sound, that was getting worse by the day. I dreaded going to a mechanic because of getting screwed, and also the bill itself. Now that I have Wayne as my new mechanic, I won't wait so long to see a mechanic --not only did he kindly diagnose my problem, he spent time explaining what had happened and also didn't force me to go an expensive route but gave me strong advice on what to do next. (no intimidation at all). As a woman, I've had this happen before, especially by pushier sales-type people. Wayne is not that. He was kind and new what he was doing. I look forward to working with him again (well, don't want problems with my car but now I have a mechanic I can trust!)

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