Sawyer Automotive

  • 4.8 of 5 stars
13 reviews

644 Massachusetts Ave, Acton, MA 01720, us

(978) 263-7380

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Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.8/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
4.8/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.9/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.0/5
Feb 04, 2009
After experiencing poor, overpriced, dishonest service from another shop a 1/2 mile away, I took my 2001 Volvo to Ray on a friend's recommendation. Instead of $250 to replace an ignition coil, Sawyer did it for $150. In addition, they found and removed a wire bundle that was pinched under a housing (probably due to the previous mechanic). Instead of $500 to replace the right front spindle, they replaced two bolts on the strut for less than half the other guys' estimate. Ray and his son Mike are honest, straightforward, and pleasant.
Jul 01, 2009
I had a car problem soon after I moved here from Long Island, New York, and my new landlord, a local of many generations, recommended this place. Ray, the owner, started asking about my "cah," and was none too pleased when I told him he sounded like Click and Clack. He fixed my car anyway. I've been using this small, reliable, friendly shop for 2 1/2 years and am very happy with the service.
Sep 21, 2011
I consider Sawyer's automotive as one of the great luxuries attendant to living in West Acton. Drop it off, walk home, pick it up with the work competently completed. Reasonable charges, never feel taken advantage of.

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