R & S Auto Svc Incorporated

  • 4.9 of 5 stars
17 reviews

519 Hagan Ave, New Orleans, LA 70119, us

(504) 486-1608


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Keeps track of your cars repair history for you
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 20, 2001
They are genuinely nice people and very competent mechanics. Treat everyone like family - it is a family run business, very friendly to women (a female mechanic on staff and a kind of mechanic-madame at the helm). The work they have done for me was always completed in a very timely manner and inexpensively. As a college student, they always tell me what I could squeeze more time out of (i.e., brake pads, rotors, clutch, etc.), and what should really be fixed (gently!). Nearly everyone I know takes their cars to R & S and I've yet to hear a complaint.
Aug 24, 2006
I was transferred from this area, and miss R&S as much as I miss anything in New Orleans. They are the most competent and honest auto repair shop I have ever dealt with.
Jun 13, 2002
They are all very sweet and honest. They let our three year old check out engines when we come to pick up or drop off our car. They have taken good care of our 84 Volvo. We may get a new car soon and I would really miss seeing them!
Jan 02, 2003
I like that they are honest about options -- they warned me replacing a broken horn in the steering wheel would require expensive labor, but they could just put a button on the dashboard for under $100. (It looked kidna cool when they finished, too.) They also have a good 'bedside manner.' It's a two-family-run place and one of the mechanics is a daughter, which is nice for us female customers. Unfortunately, they don't specialize in Volvos, so they had to tell me to take it to the dealer when the SRS warning light came on.
Apr 02, 2008
I think the guys and girl over at R&S are top shelf! They are polite, competent, honest, and thorough. The pricing may be a bit more than I'd like, but at least I have the piece of mind that they do a good job. Not to mention, I am a cheap skate. I see lots of cars in their shop, and I know they know a good deal about Honda's (thats what I have). I brought my car in there to get an oil change and tune up, the mechanics did a thorough look over, told me what was good and what was on its way out but said I had a few months before it needed the maintenance. After I got in a accident, I asked them to look at my car and tell me of any mechanical problems, they spent about 30 minutes with me on no notice to put it on a rack and drive it around, they charged me $15 but I got the piece of mind I needed to feel comfortable driving a busted front car without worry.
Nov 07, 2011
Jan 23, 2004
They have given me a car on lone. They even pick up my car when it is convenient for them.
May 25, 2004
When I was buying a used car, I test-drove the cars from the used car lots straight to the R&S garage, where Ray (the R of R&S) dropped whatever he was doing and went for unscheduled ride-alongs. He could have steered me towards a car that would have boosted his business, but instead helped me to buy such a great car that he hardly ever sees me anymore!
Dec 25, 2005
Have been taking my cars to R&S since 1992 or 1993. Have always been satisfied. They don't try to sell you something you don't need. They will tell you that we need to keep an eye one something that will need repair/replacement down the line; but, that the repair/replacement is not needed now.
Aug 14, 2007
I expected a whopping bill for lots of repairs to get my car in running shape, but it ended up just need a tune-up and new spark plugs. Phew! They could have taken me for a ride, but didn't.

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