1st Stop Auto
600 Delzan Plaza, Lexington, KY 40503, us
(859) 223-4688
Email:
Website URL:
Is this YOUR shop? Claim it and stay up to date!
About this shop
- Hours
- Specialties
- Happily gives binding estimates
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 5.0/5 |
| They complete the work in a timely manner | 4.0/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | N/A |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 4.0/5 |
| The shop is located in a safe neighborhood | 5.0/5 |
| The hours of operation are convenient for customers | 5.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | N/A |
Reviews
Jul 06, 2011
I've been pleased with the work these guys have done for me
over the years. I even continued going to them after they
relocated to Delzan Plaza, which is not as convenient for me
as their old location.
One thing that stands out is the time I took my wife's
15-year-old Chevy Lumina to them because it was smelling
strongly of gasoline. They replaced the fuel storage system
(tank, filler neck) and the smell persisted. They
re-investigated and found a leak elsewhere and fixed that at
no charge considering the amount of work I'd already paid
for. They could have easily charged me for that as well.
Ed Hacker is the guy I typically talk to when I go in there.
He's very patient and courteous with customers.
Geocoding courtesy of USC Spatial Sciences Institute