Thomson Brake & Alignment
2104 W Us-50, Emporia, KS 66801, us
(620) 342-3823
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About this shop
- Hours
- Specialties
- Specializes in Brakes and MufflersHas ASE certified mechanics
- Loaners
- No
- Notes
Score card
| They are always honest | 4.0/5 |
| They are competent | 3.5/5 |
| Their repair price is reasonable | 4.5/5 |
| They complete the work in a timely manner | 4.0/5 |
| They respond well when they screw something up | 4.0/5 |
| They take the time to explain the problems and necessary repairs | 4.5/5 |
| They treat male and female customers in the same manner | 3.5/5 |
| They are always honest | 4.0/5 |
| I would use this mechanic again | 1.0/5 |
| I would recommend this mechanic to others | 1.0/5 |
| They fix the problem the first time | 3.0/5 |
| The shop is located in a safe neighborhood | 4.5/5 |
| The hours of operation are convenient for customers | 5.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 1.0/5 |
Reviews
Nov 17, 2005
I've been using Thomson B&A since before they moved the shop
several years ago. Don Brittain is the owner now, he had
been working for the previous owner up until the move and
transfer of ownership.
Don is a very professional, knowledgable mechanic who knows
the ins and outs of doing work on daily driver cars and also
on working on drag or autocross cars. Don has always been
fully honest and gives an honest assessment of what work
needs to be done, despite the fact that four out of the last
five times I've been in, that resulted in a no-charge bill
when no work was needed.
In over ten years of using Thomson B&A, I have found that
Don is a trustworthy person and a great mechanic, and as a
result I regularly recommend his shop to all of my friends.
Feb 05, 2014
- Neva
Thomsons used to be the only place I would take my vehicles, however the last several times I have taken a one to them, I have had to take it back several times. The owner seems to have checked out and the work just isn't being done correctly. Additionally several times he was drinking when I came to pick up my truck. Sad to see a good business go downhill.
Geocoding courtesy of USC Spatial Sciences Institute