Mark's Service Center

To say that they are good would be a huge understatement. Although the owner's main specialty is Japanese cars (Honda in particular), they do great work on all makes and models. If I absolutely had to give a downside here, I would say that lack of Saturday hours would be the only one. Because they accommodate the customer and your transportation needs, this is really a moot point. So far, in two different cars, they have replaced a starter, performed a major brake rebuild (the car desperately needed it!), reset an airbag light--after properly diagnosing/fixing the problem, repaired an electrical short, installed an after market cruise control--the only option my car had for adding this feature, performed countless oil changes, etc. I'm sure that there are other fixes, too, but I can't remember what they might be.

I answered 'don't know' to the question about whether or not Mark's Service 'responds well when they screw up' because I personally haven't had anything 'screwed up' after service at Mark's. I do own Honda vehicles, so I cannot give a response about their performance on other makes of cars, but since a Honda is practically a domestic car these days, I would guess that Mark's service is pretty good across the board. Additionally, the owner, Mark, is usually always there and available during business hours if you have questions! Good luck!

I had my 2002 Honda Civic's timing belt and water pump replaced at Mark's. I called many places, and they gave me the best quote. In fact, they overquoted me which made me very happy when I came to pick the car up. They were quick, and I felt like they did a good honest job. Being a Ball State Student at the time, it was in a great spot just between my house and campus. After having my car worked on at places like Midas, this place was cheaper, nicer, and I just felt better about going to them. I strongly recommend Mark's.

We have had almost $2000 worth of work done there on our Durango. The last time we had a blower motor installed that fell off. They gave us false information based on what other mechanics have told us they want us to pay to have it replaced even though it's under warranty. Not to mention the price is over $100 more for less work and parts (we also had the heater core replaced with the blower motor). Until this incident we had no problems with them, and they were our mechanic of choice. But since this, we will no longer take our vehicles there, and most of my friends/family have decided not to also based on the lies they told us.