Earl's Auto Repair
2500 N Walnut St, Muncie, IN 47303, us
(765) 284-1985
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About this shop
- Hours
- Specialties
- Specializes in Air Conditioning workSpecializes in Brakes and MufflersSpecializes in Transmission work
- Loaners
- No
- Notes
Score card
They are always honest | 5.0/5 |
They are competent | 4.8/5 |
Their repair price is reasonable | 4.8/5 |
They complete the work in a timely manner | 4.0/5 |
They respond well when they screw something up | 5.0/5 |
They take the time to explain the problems and necessary repairs | 5.0/5 |
They treat male and female customers in the same manner | 4.8/5 |
They are always honest | 5.0/5 |
I would use this mechanic again | 5.0/5 |
I would recommend this mechanic to others | 5.0/5 |
They fix the problem the first time | 4.5/5 |
The shop is located in a safe neighborhood | 4.8/5 |
The hours of operation are convenient for customers | 4.8/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.5/5 |
Reviews
Nov 07, 2011
Apr 27, 2001
As a female, I feel very comfortable going to ANY of Earl's mechanics with any question regarding not only my own vehicle, but vehicles I have been interested in purchasing. All of the men working there have treated me with respect and fairness. Sometimes, they are a little slow about getting your car back to you within a set time limit, but I have not been terribly inconvenienced by this. Overall, I can feel relaxed about taking my cars there because I know that I will get an honest job.
Oct 30, 2004
These guys are great!! Been working on my '93 Mazda for
10 years now, and are a rare breed in East Central Indiana
(for Mazda work, especially).
They are exceptionally honest, careful to explain what
needs to be done & why, patiently answer questions, provide
alternative solutions when feasible, offer great value for
fair prices, keep and show you parts after they've been
removed/replaced, have an extensive network of suppliers
for parts, are awfully nice, good senses of humor, and have
been known to drive customers "to & from" when they are
stuck.
One evening, my car stalled unexpectedly after I filled it
with gas at a gas station/convenience mart a few city
blocks from Earl's. I'd just passed the shop prior to
stopping for gas, and had noticed someone was still working
after hours. Feeling desperate, I walked back to Earl's in
hopes of receiving encouraging words and making an
appointment for the next day (after pushing my car to the
side of the covenience mart.) Not only did I receive
sympathy, this fellow locked up the shop and hoisted a kit
of tools & testers back to the station to check out the
problem. He did an adjustment right there, and I drove off
with many sighs of relief (after driving him back to the
shop.) Next day, they checked out the car (ignition
system), advised me on the situation and fixed the
problem. Now that's exceptional service!
Apr 18, 2006
- N/A
Earl and Les are 2 of the most nicest and honest people you
will ever meet. I would recomment to everyone.
Mar 19, 2011
We have had problems finding a good mechanic in Muncie and
have had major problems with mechanics being dishonest and
taking advantage of us. They fixed our car in less than a
day (other mechanics it would take a week just to look at
it). They were very flexible, and it is comforting to know
we have found someone we can trust!
Nov 23, 2011
- abyssalgaze
This is probably the most honest and reasonably priced repair shop in town. If they have a drawback, it's that they sometimes have a wait because they are so popular. I had an army buddy from out of town visit once who drove a BMW that broke down. Despite the fact that parts were harder to come by, they fixed his car quickly for a good price. Would definitely recommend.
Aug 20, 2014
- shaedes
Absolutely the best. The mechanics helped me find out what was wrong with my car from the moment I called in. They got me in and out as quickly as possible with little fuss. Explained to me what they were doing as they did it and didn't mind me hanging around as I was curious! Thank you SO much! I will be taking my car here as many times as I need to - for oil changes and repairs. GREAT prices. Honest and affordable. A family owned and run shop - just the best.

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