Automobile Diagnostics
3180 Washington St, Columbus, IN 47201, us
(812) 372-7396
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
| They are always honest | 3.4/5 |
| They are competent | 3.4/5 |
| Their repair price is reasonable | 2.6/5 |
| They complete the work in a timely manner | 4.2/5 |
| They respond well when they screw something up | 3.0/5 |
| They take the time to explain the problems and necessary repairs | 4.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 3.4/5 |
| I would use this mechanic again | 1.0/5 |
| I would recommend this mechanic to others | 1.0/5 |
| They fix the problem the first time | 3.2/5 |
| The shop is located in a safe neighborhood | 4.3/5 |
| The hours of operation are convenient for customers | 3.5/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.3/5 |
Reviews
May 13, 1997
Mr. Vacketta is the owner of the garage. he has about five mechanics working, all of whom tend to be above average and are professionals who do a reasonable job with any repair/ diagnosis. There are more specialized shops (e.g. I have a Corvair which I take to THE premier expert in Illinois), but for normal kinds of repairs/maintenance, this shop is trustworthy. I have known the owner since about 15 years.
Aug 20, 2005
Automobile Diagnostics has serviced our autos for many
years (more than 15). My wife and I find the people to be
very helpful. The work is timely, and excellent. In the
one instance where the work did not satisfy us the problem
was rectified in a professional manner. We continue to
use the services provided on a regular basis. We
recommend them to to anyone who asks us about auto service.
Aug 23, 2010
I've used Automobile Diagnostics on 2 separate occasions.
I've always been happy with their service, however, I'd say
the price of repairs is high.
Jan 23, 2014
- Grindle
My spouse's 1996 Explorer was losing coolant fluid and Mobile Diagnostics said it was a blown head gasket and it would cost several thousand dollars to fix. However, they mentioned that one of the mechanics would buy it for about $300. I decided against selling and had to pay them over $100 for the diagnostics. I took the car to another shop and they replaced an intake manifold gasket for less than $200. These people are either lousy mechanics or crooks. I do not recommend them for any mechanical work. My cousin had recommended them. They had previously rebuilt a carburator on a 1983 Mazda RX7 for me. I had no issues with the work, but I thought $500 was a little high.
May 20, 2017
- Bellerophon
Several years ago I took my Ford Explorer to these guys for tune-up, replace spark plugs and plug wires. Among other charges, there was $96 to r&r the spark plugs, and another $96 to r&r the plug wires, when they already had them off to replace the plugs! But the icing on the cake was when I took the Explorer to them for a vibration. I told them the frequency of the vibration was too high for it to be a wheel or anything turning at that speed, but they tried to tell me I needed new half-shafts. When I denied that, they told me that the propeller shaft had thrown a balance weight (true), and they needed to replace the drive shaft for $800. I took the shaft to Indy Joint and Clutch, and had it dynamically balanced for $35. Never been to this shop again, and never will.
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