Mission Auto Care

  • 3.6 of 5 stars
4 reviews

1306 S Monon Dr, Bloomington, IN 47403, us

(812) 333-6651


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Aug 15, 2005
Great, honest shop. It was recommended to me by another mechanic and I'm very happy to have found it!
Dec 10, 2007
Always reasonable prices. Last time I took it in he did a bunch of diagnostic work and didn't charge me for it. A very nice guy.
Sep 20, 2013
  • dmjacob
Two disappointing experiences. One time I got my car back and the plastic cover to the valve cover was scratched (although I did not notice until later). I was very disappointed, but I went back again with my other car for a diagnosis because the AC did not work - the owner said the condenser was leaking - I asked if it was leaking due to a product failure or if it had been damaged, because this could potentially be a covered part under an insurance warranty if it was a failure - he told me that he looked at it and assured me that it was product failure - The insurance rep later looked at it and saw right away, and showed me, that it was actually due to having been damaged - when I asked the owner of Mission Auto Care about this and reminded him that he told me that he looked at it, he then disclosed that it was actually one of his guys who looked at it, and that he actually never looked at it.
May 29, 2015
  • nblythe
The true test of a business is how well it handles problems. I went to Mission for a repair, and because of a manufacturer's flaw, one part that was installed didn't work properly. I was out of town when it failed and had to have it fixed somewhere else, but when I came back, Mission took great care to remedy the problem and paid all expenses associated with the second repair. There was no haggling, no arguing, nothing - they completely took charge of the situation and took care of the problem with no hesitation. I strongly recommend them to anyone looking for a reliable, trustworthy auto shop for any kind of car problem. I will definitely be back.

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