Star Auto Authority

  • 5.0 of 5 stars
2 reviews

600 Lakeview Pky, Vernon Hills, IL 60061, us

(847) 816-0011


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Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jan 18, 2011
I don't know where else you'd go to find the same level of expertise from ASE-Certified Master Techs AND every possible convenience (free loaners with guaranteed availability, courtesy shuttle to/from wherever you need to go, vehicle pick up and delivery, 3/36 warranty) under one automotive roof. But I admitted above that I'm a biased customer. So don't just take my word for. Check out their many, many rave reviews on Google, Yelp and Yahoo: * * *
Dec 24, 2013
  • Azam
I went here for the first time and I couldn't be happier with the service, friendliness and honesty. My service manager was Bill Wilczynski. He is a friendly and honest man. I went in to get an estimate to fix the rear bumper on my 2010 Lexus RX 350. One of the tabs that holds the bumper together broke off and the side of the bumper was sticking out. Bill took a look at it and basically fixed it right then and there for only $52. I say only because the other place I took it in (Acura of Libertyville body shop at 1620 S Milwaukee Ave, Libertyville IL told me it will cost $600 to fix or about $1000 for a new bumper. They just wanted to rip me off! very dishonest!. Not knowing any better I went ahead and asked them to call me to schedule an appointment to bring the car in. I waited a whole week and didn't hear back, so I called again and talked to the same guy and waited another week and still haven't heard back. Needless to say I will not be going to them. Back to Star Auto Authority...I am so happy with their honesty and customer service that I will be taking my other car to fix the cracked windshield. I was going to call 1-800 Safe auto but not anymore. If you want honest dealing and service by certified technicians, go here! I will paste this same review else where to give these guy better visibility on the internet. That's the least I can do.

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