Asian Domestic Authority

  • 3.7 of 5 stars
7 reviews

246 Lake St, Oak Park, IL 60302, us

(708) 386-3004


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
May 03, 2007
Walter and Roy treat their customers with courtesy and respect, regardless of the customer's gender. Once, when I told them to replace the tires, Walter told me there was really no reason to do so yet, reducing the bill significantly. They're conveniently right off the Ridgeland El stop. Now I live in NY, and I miss my mechanics...but I'm driving back to Chicago this summer for my 60,000 mile tune-up!
May 06, 2008
Roy and Walter have been working on our cars for years, and before I got married, they worked on all of our family's cars as well. They are more than reasonable mechanics and are extremely personable, knowledgeable, and timely. My wife and I recently moved out to the suburbs, but our business remains with Asian Domestic. These guys are great!
May 11, 2009
My wife and I were referred to Asian Domestic Authority by a trusted friend a number of years ago. We have been taking our automobiles to Roy and Walter for repair and service ever since, and have recommended them to many others. I have never once heard a complaint from anyone. I trust them completely.
Aug 08, 2009
1. They seem to always be open (past 5:30 so I can drop my car off without having to miss time at work). 2. Very reasonable prices 3. They are smart enough to treat my work truck like a work truck and the family cars like a family car. 4. I have them servicing 3 of my cars. I see them every half year to 9 months, yet they always remember me even though they are really busy all the time 5. The one time he made a mistake (put the wrong oxygen sensor in a '99 Honda Accord), Roy admitted his mistake, apologized and corrected the problem 6. Both Roy and Walter (the owners) and any employees (don't know their names) are very pleasant to deal with.
Jan 22, 2010
  • N/A
I have only been there once, but I was very pleased with the service. The cost of repairs was very, very reasonable. I have another car with "issues", and I am going to take it there, too.
Feb 12, 2010
LOOK NO FURTHER for your vehicle repair! Honest. Professional. Customer service at its FINEST. Owner's pride in his shop and workmanship makes this place an Oak Park Treasure. One block from Green Line El - Ridgeland stop - so drop off and pick up is extremely safe and convenient. Recommended by my friends who were unwavering in their endorsement! RIGHT AGAIN!
Mar 24, 2015
  • AverageCarTalkListener
These guys are dishonest. I called to get a quote for wheel hub replacement and it was about half what the dealer would charge. So I set up an appointment to have the wheel hub replaced. On the day of the service work, I asked them to double check if it is the wheel hub problem and they called me back confirming the wheel hub issue but with a price close to the dealer price. The reason they told me was my car is actually a sporty version and it needs a better part which is more expensive. Since I don't remember what trim the car exactly is, I believed them and paid for the price which is a couple of hundred dollars higher than it was originally quoted for. However, I called the dealership a couple of days later to see which trim my car is. I was told, no matter which trim it is, there is one part version for the wheel hub. So I called them back about the trim of my car. They were really rude on the phone and again they explained since the car is a sporty version so it needs a more expensive part. After I told them what the dealer said that there is only one version of the wheel hub part for all trims, they changed the story and told me the part is supplied by different suppliers and they used the more expensive part so they had to charge me more. There was no apology and they just changed the story as they go to justify the higher charging. So just be careful about what they explain to you on higher charges then quoted.

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