Petersen Automotive

  • 4.9 of 5 stars
12 reviews

7626 Parkside Ave, Niles, IL 60077, us

(847) 675-6540

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Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.9/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.9/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jul 10, 2008
Borhan and Chuck have taken care of my car for years and I wouldn't go anywhere else. They are prompt, fair, willing to help prioritize urgency with budget and always ready to explain why a repair is recommended. They are terrific!
Apr 27, 2011
They are, hands down, the very best mechanics. If you own a Saab in the Chicago area, this is absolutely the place to take your car. Borhan is a genius and can explain the repair in language a lay person can understand. When my 2001 Saab had a transmission issue, two other service stations told me I needed a new transmission. Looking for one more opinion before spending the big bucks, I took the car to Peterson for the first time. After driving it a bit, they were pretty sure it was just the solenoid, a repair that was $1700 less than a new transmission. When I said I didn't want to spend $800 on a "pretty sure" diagnosis, they said they would give me full credit toward the transmission work if they were wrong. Not only were they right, but the repair came in under the estimated $800. Their thorough experience in Saab technology makes them unequaled diagnosticians; they are super efficient and very reasonable .They are the only repair guys my Kimosaabe will ever see. They are the best!!

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