Steve's Import Auto Svc Incorporated

  • 5.0 of 5 stars
9 reviews

1111 Michigan St, Sandpoint, ID 83864, us

(208) 263-4911


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 07, 2011
Sep 06, 2007
I never feel like the guy's at Steve's are trying to take advantage of me. They tell what needs to be fixed and what can wait. They are extremely easy to talk with and are never too busy to explain your repairs in layman terms.
Nov 07, 2011
Dec 06, 2004
We trust Steve and his staff with our cars which equates to our lives. We have 3 Subarus and they all have a file at Steve's. The staff does back flips to make the customer happy. Even the loaner cars have names. What more could you ask for?
Jan 14, 2009
We have a few mechanics in our area, but most are a few hours away. I have tried subaru dealers, but after researching these guys on this website, I gave them a try. They are extremely polite and helpful, let you know what's needed to fix the problem, and what it will cost. Once they underestimated the repair time on a repair, but only billed me on their original estimate. Loaners are always available. Worth the 65 mile drive for service work!
Apr 27, 2010
I was shopping around to find a good mechanic to get my transmission fluid changed, and when I saw the great reviews about Steve's Import Auto, I decided to take my car there after getting a quote over the phone. The mechanics are friendly and take the time to explain to you what is wrong with your car. And their prices are reasonable. They were so wonderful with my car, we also take my husband's car there too! I baked them cookies as a token of our appreciation.
Oct 24, 2010
Competent, reliable, friendly, honest ... are words that come to mind. When they underquote, they stay with their original quoted figure. I have called them to ask if this is something I can fix or need to bring it to them. They have not only told me this is something I can do, but talked me through it, printed off the "step- by-step" instructions from their computers AND offered to lend me tools too (I am just a loyal customer ... not family, although they treat me that way!). Steve and Joel get ALL my business (I have 5 cars when you include the kids vehicles). They are probably not the cheapest shop in town, but certainly competitive and far and away the best.
Dec 29, 2010
I got the idea of sending this in after stopping by the shop the other day for some advice on my son's Subaru. Even though I hadn't been in for years Steve and his partner, Joel, were more than happy to answer my questions (too bad, head gasket!). Anyway Steve's worked on my cars, and friends cars, for over 20 years. You can trust these mechanics! George Rickert Sandpoint, ID 208-610-2106
Jul 09, 2014
  • subaru fiend
We have no doubt that Steve's mechanics are honest and proficient. We've owned 7 Subaru's and would not take our cars to anyone else. 4 out of 4 members in our family drive a Subaru and all have been serviced by Steve's. They provide a loaner car if needed so we are never without a Subaru to drive! For a used car inspection, they are a good bet since they will point out the short comings of a potential purchase. When a part has to be replaced, they keep the part to show and tell...I appreciate knowing more about the mechanisms of my car and Steve always takes the time to teach.

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