Steve's Import Auto Svc Incorporated

I never feel like the guy's at Steve's are trying to take advantage of me. They tell what needs to be fixed and what can wait. They are extremely easy to talk with and are never too busy to explain your repairs in layman terms.

We trust Steve and his staff with our cars which equates to our lives. We have 3 Subarus and they all have a file at Steve's. The staff does back flips to make the customer happy. Even the loaner cars have names. What more could you ask for?

We have a few mechanics in our area, but most are a few hours away. I have tried subaru dealers, but after researching these guys on this website, I gave them a try. They are extremely polite and helpful, let you know what's needed to fix the problem, and what it will cost. Once they underestimated the repair time on a repair, but only billed me on their original estimate. Loaners are always available. Worth the 65 mile drive for service work!

I was shopping around to find a good mechanic to get my transmission fluid changed, and when I saw the great reviews about Steve's Import Auto, I decided to take my car there after getting a quote over the phone. The mechanics are friendly and take the time to explain to you what is wrong with your car. And their prices are reasonable. They were so wonderful with my car, we also take my husband's car there too! I baked them cookies as a token of our appreciation.

Competent, reliable, friendly, honest ... are words that come to mind. When they underquote, they stay with their original quoted figure. I have called them to ask if this is something I can fix or need to bring it to them. They have not only told me this is something I can do, but talked me through it, printed off the "step- by-step" instructions from their computers AND offered to lend me tools too (I am just a loyal customer ... not family, although they treat me that way!). Steve and Joel get ALL my business (I have 5 cars when you include the kids vehicles). They are probably not the cheapest shop in town, but certainly competitive and far and away the best.

I got the idea of sending this in after stopping by the shop the other day for some advice on my son's Subaru. Even though I hadn't been in for years Steve and his partner, Joel, were more than happy to answer my questions (too bad, head gasket!). Anyway Steve's worked on my cars, and friends cars, for over 20 years. You can trust these mechanics! George Rickert Sandpoint, ID 208-610-2106