Wayne's Auto Repair & Towing Svc
3531 Peachtree Pkwy, Suwanee, GA 30024, us
(770) 889-8198
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
| They are always honest | 3.5/5 |
| They are competent | 4.2/5 |
| Their repair price is reasonable | 3.5/5 |
| They complete the work in a timely manner | 4.2/5 |
| They respond well when they screw something up | 3.5/5 |
| They take the time to explain the problems and necessary repairs | 4.0/5 |
| They treat male and female customers in the same manner | 3.3/5 |
| They are always honest | 3.5/5 |
| I would use this mechanic again | 3.0/5 |
| I would recommend this mechanic to others | 3.5/5 |
| They fix the problem the first time | 4.2/5 |
| The shop is located in a safe neighborhood | 4.2/5 |
| The hours of operation are convenient for customers | 4.4/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 1.0/5 |
Reviews
Aug 24, 2004
My wife took her 2000 Mazda MPV to the dealership because
it had a ticking noise. The dealership normally gives us
straight up answers and good prices. I think they have
gone through some changes. There assessment was that the
ticking noise was due to two cracked exhaust manifolds and
it would cost $1700 to repair.
After researching the issue, I found that often the bolts
in the engine block loosen up and the repair is much
simpler. Since the dealership was now off my list (as was
my other normal garage - both have given me BS answers
recently) we started asking around our neighborhood.
Wayne's Automotive was recommended by a friend.
The repairs where done quickly and only for $450 (replaced
the bolts as the manifolds where fine).
The only issue we had was one of the mechanics dented our
car. My wife brought it to the owners attention. He
apologized and said it would have it fixed. The next
week, he called us and asked that we drop it off at a body
shop that we recommended. We got our van back that day
better then new.
I am pleased with the price, level of service, and more
importantly, Wayne's ability to quickly fix a mistake. I
will be taking my other cars to him going forward.
Nov 07, 2011
Apr 06, 2007
These guys are honest and good....when I've really
expensive repairs on the piece of junk jeep I have, they
have tried to work for price breaks, and if there's any
problems Wayne is quick to try to find a solution...highly
recommended
Nov 07, 2011
Sep 25, 2013
- Rare_Ale
Will not go back.
Jan 29, 2016
- Lexus for life
I have three cars, which are all high mileage (avg. is 175,000 miles) and there is no other mechanic that I trust more than Big Brother Auto (Formerly Waynes Auto). I consider myself a weekend mechanic, doing my own brakes and routine maintenance but when it comes to required repairs for my high mileage vehicles there is no one I trust more than Big Brother Auto to do only required repairs at a very reasonable price. In the past year, again on vehicles with excessively high mile (import and domestic vehicles) they have done a transmission, engine mounts, struts, raditors, rack & pinon, and everytime they described exactly what was wrong and provided very competitive pricing. The head Mechanic's name is Mike, and tell him Jim sent you.
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