Norcross Auto & Truck Repair

  • 2.6 of 5 stars
3 reviews

5875 Buford Hwy, Norcross, GA 30071, us

(770) 448-0393

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Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
3.7/5
They are competent
3.7/5
Their repair price is reasonable
3.7/5
They complete the work in a timely manner
3.0/5
They respond well when they screw something up
3.5/5
They take the time to explain the problems and necessary repairs
2.5/5
They treat male and female customers in the same manner
1.0/5
They are always honest
3.7/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
3.5/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
1.0/5
Feb 13, 2005
DID THE JOB RIGHT, FAIR PRICE, WHEN FIXING THE A/C THEY ADDED THE "DYE" LET ME HAVE THE CAR BACK-NO CHARGES AFTER WORKING ON IT UP TO THAT TIME ABOUT 4 HOURS, THEN CALLED ME BACK 5 DAYS LATER TO RMEIND ME TO COMPLETE THE JOB. FAMILY OWNED--NOT FOR CAR IGNORANT PEOPLE-IE "WHERE'S THE REZNAUT?" OR " WHAT DOES THIS BUTTON DO AGAIN?"
Mar 23, 2005
they have always been honest with me, completed the job as promised and if not gave me a dfinite time when it would be done. never had a problem and they once fixed my roughly accelerating car for $35 as all it needed was a new wire to the spark plug ($3, installation $2 and computer analysis $25 and tax)---fixed a time belt for $120 less than dealer and most otehr shops! i go out of my way to go there!
Sep 26, 2017
  • Lorrie Thomas
WARNING: Unfortunately I DO NOT RECOMMEND this business. Norcross Auto and Truck Repair tried to sell me an engine replacement for my van when it did not need one. I guess they thought I was an easy target. But I decided to not get it done there and I had my van towed home and I discovered within 3 hours that the problem was actually just a bad egr valve that cost only $75 dollars to replace. I am not a mechanic, and it only took me 3 hours to diagnose this problem and fix it. They had my van at their shop for almost a month and gave me a quote of $4,000.00 for a remanufactured engine replacement. You should have seen their faces when I drove my van up to the garage bay, revved the engine and asked for my money to be refunded for their diagnosis. The guy swore up and down that he heard the engine knocking himself. I guess that he thought I'd just get it done and not think twice about it. Nope I am not an easy target! Beware!!!

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