Litz Tire & Automotive
About this shop
- Hours
- Specialties
- Specializes in Air Conditioning workHas ASE certified mechanicsSpecializes in Brakes and MufflersHappily gives binding estimatesGuarantees all work for at least 12 months or 12000 milesSpecializes in Radiator work
- Loaners
- No
- Notes
Score card
They are always honest | 2.7/5 |
They are competent | 3.3/5 |
Their repair price is reasonable | 3.0/5 |
They complete the work in a timely manner | 2.7/5 |
They respond well when they screw something up | 3.0/5 |
They take the time to explain the problems and necessary repairs | 3.0/5 |
They treat male and female customers in the same manner | 3.5/5 |
They are always honest | 2.7/5 |
I would use this mechanic again | 2.3/5 |
I would recommend this mechanic to others | 2.3/5 |
They fix the problem the first time | 3.0/5 |
The shop is located in a safe neighborhood | 4.3/5 |
The hours of operation are convenient for customers | 4.0/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 2.7/5 |
Reviews
Jul 09, 2013
- CatW
Customer service was terrible! I was told to tow my vehicle in on Monday, and when I got it there was told it would be Thursday before they even looked at my vehicle. The person I had spoken to was gone for the day, and when I spoke with him on Tuesday he said I was too late on Monday, it was my fault. I tried to speak to the owner about my problem and was made to feel like the customer is NEVER RIGHT. I am paying to tow my vehicle elsewhere before I pay Litz a dime of my hard earned money.
Mar 09, 2015
- ECORELLA
They didn't secure the oil cap and filter well. We actually heard it roll underneath the car. Also, I wished they called me to give me an estimate first before doing the work, $$$. By the way, what happens when you run with no oil in the engine.the engine may freeze right!? I was stuck with my family on the freeway for three hours. Only to find out the oil cap wasn't securely put in. WOW!!

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