James Motor Works

  • 3.3 of 5 stars
3 reviews

114 Park West Dr, McDonough, GA 30253, us

(770) 914-9797

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
4.3/5
They are competent
4.0/5
Their repair price is reasonable
4.3/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
2.0/5
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.3/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
3.7/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Sep 23, 2010
The mechanics are very knowledgeable. They break down each cars problems into easy to understand layman terms. The guys will even tell you which issues you need to be addressed immediately and which ones can wait. Also, the employees will drive you back home or to work while your car is being repaired, and pick you up when it is ready. For any service they perform, they also throw in a free interior vacuuming and detailing, and they wash the outside of your vehicle. I don't feel like they are trying to pull one over on me, and I'm a female who has ran into that problem time and time again at auto shops.
Jan 14, 2011
I used Jim's shop in November based on a review here on car talk. I'm recently single (female) and needed a good mechanic that would be honest and reliable. I told Jim about the issues I was having and he took the time to explain what was probably going on and how much it would cost to fix it. He also said if he found anything else wrong he would let me know the cost first. I really needed my car fixed the same day since I had to be at work by 6 am. He had his mechanics stay late just to finish my car so I didn't have to miss work. I had not planned on needing a second visit to his shop so soon, but the day before Christmas Eve a belt broke. His guys were able to get it fixed in less than 2 hours and I was happily on my way to finishing my Christmas shopping. Then yesterday my check engine light came on. He checked it and let me know that it was only emissions related and just needed to be fixed by the time I needed my next emissions test. He did not charge me for checking it. I highly recommend James Motor Works. He explained what was going on with each repair so I understood the problem. You will not be sorry if you use their shop. They also wash and vacuum your vehicle. And they pressure wash under the hood. My van looks brand new under the hood!
Jun 19, 2020
  • Rick 333
Do not take your Mercedes SL500 to this shop. I took mine to have a diagnostic check due to issue with ABC warning light. They kept the car for two days and when I picked the car up and returned home, I found that the doors wouldn’t lock the trunk would not operate properly and the fuel filler cap would not unlock. None of these issues existed when I dropped the car off. I called them and returned the vehicle which they kept for two more days. When I returned to pick up the car nothing had been repaired. While they had the car I did some research on YouTube and found that the possible cause was a blown fuse in the Keyless Go system. When I questioned the mechanic, who worked on the vehicle I asked if he checked the fuses. His reply was, “I checked all the fuses that I knew of”. I stopped at an auto parts store on the way home, picked up some 20 amp fuses and fixed the car myself when I returned home. It’s sad that I am not a mechanic and don’t know a lot about Mercedes but I was able to find the repair in just a few minutes on the internet.

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