Alan Cox Automotive, Marietta GA

4.7 of 5 stars

6 reviews

1326 Cobb Pky N, Marietta, GA 30062, us

(770) 427-1745

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About this shop

Hours
Specialties: Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners: No
Notes

Score card

They are always honest	4.8/5
They are competent	5.0/5
Their repair price is reasonable	4.4/5
They complete the work in a timely manner	4.6/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	4.6/5
They treat male and female customers in the same manner	4.7/5
They are always honest	4.8/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	4.4/5
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	3.3/5

I had my car repaired at Alan Cox last Saturday. Today I received a letter from them in the mail. It's a customer satisfaction survey, including a self-addressed postage- paid envelope! I'm very pleased with their automotive service as well as their customer service.

Jan 30, 2001

The crew has kept our 1988 Legend and Integra alive and kicking for a total of approximately 400,000 miles. Nice people, reasonable prices and great hours.

May 25, 2004

i've dealt with them for over 20yrs now and they are one of the reasons that i've stayed in the honda/acura family for our cars. not the cheapest guys in town, but they know these brands, their work is first rate and they're absolutely honest (this was brought home when they could have really put the wood to me. instead, mentioned that they'd seen an advisory on the problem and to take the car to a dealership. they could haved charged me $600 and i would never have known the difference. it's this type of honesty and competence that have earned not only mine, but others referred, loyalty!

Jul 21, 2006

N/A

Alan has been working on my cars for years, and he is always less expensive than the dealer, and does as good or better job. He also points out things I am not aware of.

May 08, 2009

Overall satisfied with the transmission work done. One portion of the repair was not mentioned and would have cost an additional $100+ dollars. When I pushed back, they offered to eat the cost. I was very relieved. Cost of transmission was $1000+ less than dealer with a 12month warranty.

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