Alternative Automotive Service

  • 4.8 of 5 stars
3 reviews

2702 Rockey Dr, West Palm Beach, FL 33409, us

(561) 640-4644


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Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jul 19, 2000
Butch Hale is the owner and is very personable. He and his staff are friendly and qualified. I have sent several of my friends to Butch. Theresa Hale is his wife and works with him answering the phone. She is also knowledgable and very friendly and caring. I give them 4 stars (our of 4)!
Aug 26, 2007
They are a very busy shop, and as such often have to schedule non crital repairs at a latter time. For this same reason, repiars have taken longer then estimated completion time. Even with this problem, I have recommended them to freinds, with the warming that it may take extra time to get to your car- but worth the wait if you want it done right.
Sep 20, 2015
  • Damnit
I have used Alternative for over 15 years and have always had great service and work done. Butch and his wife Theresa are knowledgeable and easy to talk to, and when I have had any work done, it gets fixed and I don't worry about the problem again. I have had thanks from those who I recommended to Alternative, as they had the same experience. Thanks to Butch, Theresa and staff for keeping me on the road.

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