Import-Authority Incorporated

  • 4.9 of 5 stars
10 reviews

2877 W Tharpe St, Tallahassee Northwest, FL 32303, us

(850) 574-8588


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 06, 2011
Nov 06, 2011
Feb 16, 1999
They have worked on my A/C, wiring harness, they are less expensive than Furrin. Furrin charges am arm and a leg, you can't walk out spending a fortune.
Nov 06, 2011
Aug 07, 2001
Warren and his crew of top notch mechanics are a real treat, especially in Florida where Subarus seem pretty rare and dealers and parts are few and far between. I first found Import Authority through this website while my wife was covering a story in Tallahassee for her newspaper. Once or twice I have strayed and lived (barely) to regret it, always coming back to them to fix the poor workmanship of others. They're the best, no matter where I live. Larry Zuckerman, Tallahassee
Nov 20, 2003
  • N/A
Al, at Import Authority, is the greatest mechanic in the world, ever. He is a mastermind and a genious. He has fixed my vehicles many times and I have never been sorry.
Jun 06, 2009
This is more by way of clarification. It's an exceeding women-friendly place. There is a shuttle for drop-offs in a very large area; not large enough for me. It's worth it to have these people in my life and working on my car. They do not have Saturday hours. None of these "inconveniences" seem to deflect customers.
Jun 06, 2009
I've taken my old Honda Civic to them for over a year, and they're honest and competent. They provide a ride to work if you're there in the mornings. They explain the work that needs to be done or has been done. They are prompt to respond if something they've done is not correct or needs additional repair. They perform quality work. They provide roadside assistance through a service if you get an oil change there. However, they are not inexpensive. Though, I've never felt like they did an unnecessary repair. At times, they are busy and require 1-2 weeks notice. Also at times, they fixed the problem the first time, but once I had an issue with a combination problem including the computer and O2 sensor. It took them three visits to finish the job (which I only had been charged for one visit). Nonetheless, they are persistent to complete the work with quality. I was recommended to them by two locals when I first moved in the Tallahassee area. I recommend them if you want quality and are willing to pay for it. I do suggest, though, that you check out other mechanics for comparable estimates.
May 27, 2011
I've been using Import Authority for almost 20 years. They are excellent, highly professional mechanics, honest, efficient and quick. In addition, they are personable and friendly. I trust them utterly and recommend them completely. An added plus is their waiting room--big aquarium, comfy couch, lots of coffee and outlets for my lap top. If NPR placed a webcam there, they might give the Car Guys a run for their money! One time my car wouldn't start--I got a bill for $6.35 for a loose battery connection.
Apr 16, 2016
  • VLB-F
I LOVE Import Authority! From the year 2004 when I first found out about them from my boss until the time I moved away from Tallahassee (this past July) they serviced my vehicles (Honda Accord & Toyota Camry) and I NEVER had any problems with them. They are kind, funny, extremely competent,honest, and efficient! The sole reason they do not service my car now is because I no longer live in the area. Even now, I can call them with car questions all the way from Kansas and they will talk things through with me over the phone to make sure I am not being taken advantage of. I am still trying to find someone here that I trust with my car. I tried to bribe them to move with me, but no such luck! *real tears* But Seriously, I tell EVERYONE about them because they are Awesome and Trustworthy mechanics who will take care of your automobile needs as if you are family! I know this first hand!

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