Eibell Performance Incorporated

My experience June 2010 – July 2013, and almost $7300 in repairs to my BMW, was not good. Much of that time and money was spent working on the top hydraulics. During the first removal of the convertible top, they broke off a plastic piece behind the seat. Mr. Eibell said it was cheap German bio-degradable plastic and would only glue the broken piece not replace it. He went into an explanation how the German equivalent of the EPA requires this plastic. Later I found the part was made in the USA. When they broke it off a 2nd time and lost the glued piece, he promised to replace the part. Later he called and said he would not replace it. When I complained to the BBB, Mr. Eibell said I had broken the part and asked him to fix it. The last time I picked up the car I found what looked like finger holes on each side of the inside liner. Mr. Eibell said these were caused by the liner catching on the seats. When I asked him to show me how this could happen, he walked away. The hydraulics never worked right after they started working on it. Eventually I took the car to Reeves BMW. I was told the hydraulics work Eibell had done was wrong and damaging to the system. On 7/12/13 I sent Mr. Eibell an email telling him the issues Reeves (his dealership of choice) raised. There has been no response. These are just a few of many issues.