Superior Auto Center, Sarasota FL

5.0 of 5 stars

1 reviews

401 N Lemon Ave, Sarasota, FL 34233, us

(941) 365-5060

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About this shop

Hours
Specialties
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	5.0/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	N/A
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	N/A
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	N/A
The shop is located in a safe neighborhood	4.0/5
The hours of operation are convenient for customers	N/A
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	N/A

We were 1,500 miles from home and our 5 year old Cadillac started making a noise that didn't make sense. By blind luck we stumbled into this store and dealt with Ralph, the manager. He was patient and listened carefully as we described the noise to him. We went on a diagnostic drive, and he identified the noise. We went back to the shop and he put it up on a hoist, and he and several mechanics looked at it. They decided it was nothing serious, and probably nothing worth fixing now (probably a rare condition called "bead chafing".) He went over everything with us, while explaining everything that was OK with the car, such as brakes. He didn't try to invent a problem or sell us something we didn't need. Without getting too specific, he was extremely reasonable when I asked him how much we owed him for his time and efforts.

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